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About the Role

We are seeking an Account Manager to join our Commuter Belt South team. This hybrid role involves cultivating relationships with top restaurant partners and using data insights to maximize their online sales and growth.

Responsibilities

• Grow restaurant partnerships by maintaining and expanding commercial relationships with top restaurant partners through regular face-to-face and remote consultation.
• Optimize commercial performance by analyzing operational data and industry trends to advise partners on driving higher order volumes and accelerating growth.
• Lead commercial discussions to successfully negotiate and renew high-value partner contracts and terms.
• Drive operational efficiency by partnering with internal teams to streamline regional delivery performance and resolve operational bottlenecks.
• Act as a local market expert, traveling across commuter towns to unlock market opportunities.

Requirements

• Significant experience managing accounts or cultivating impactful business-to-business relationships.
• Strong financial awareness with the ability to interpret data sets to identify growth trends and influence partner decisions.
• Excellent communication and relationship-building skills, with a track record of handling partner negotiations confidently.
• A self-motivated mindset with the ability to work independently, organize time effectively, and thrive while meeting partners.
• A results-orientated approach with a proven ability to achieve growth targets and deliver measurable business outcomes.

Skills

• Multilingual capabilities (Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese, or Bahasa/Malay)
• Fast-paced sector experience
• Relationship management
• Commercial acumen
• Data acumen
• Strategic communication
• Autonomy
• Adaptability
• Target-driven focus

Location

• Commuter Belt South
• Guildford
• Surrey
• Bexleyheath
• Dartford

Work Type

• Hybrid

Experience Level

• Significant experience

Benefits

• Make a visible impact every day
• Learn fast in an entrepreneurial environment
• Build a career, not just a role
• Deliver together in an inclusive culture

About the Company

• Our mission is to transform the way people shop and eat, where impact, innovation, and growth drives everything we do.
• Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition.
• We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages.

Equal Opportunity

• We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
• If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.