About the Role
Lead the Product team responsible for keeping Deliveroo's international marketplace safe by converging fraud-fighting capabilities into a coherent global strategy. Work at the intersection of data, design, and engineering to solve complex marketplace challenges.
Responsibilities
- Own the product vision and multi-year roadmap for fraud, trust & safety, and integrity across international markets.
- Drive the convergence of global fraud-fighting efforts, partnering with US counterpart teams to unify risk signals, detection infrastructure, and response tooling.
- Represent the voice of international markets in global prioritization decisions.
- Establish metrics, instrumentation, and monitoring to maintain clear visibility over fraud performance.
- Build, manage, and coach a high-performing team of product managers.
- Champion the use of AI and machine learning for fraud detection.
- Partner cross-functionally with regional General Managers, Legal, Compliance, Operations, Data Science, and Engineering.
- Build compelling business cases and ROI models for fraud investments.
Requirements
- Proven track record of scaling product organizations with significant product management experience in the tech sector.
- Demonstrated experience in people management, with a strong ability to build, hire, and coach high-performing teams of product managers.
- Deep domain expertise in Fraud, Trust & Safety, or Integrity.
- Direct experience applying AI/ML models to fraud detection and prevention.
- Experience operating across multiple international markets.
- Strong executive communication and stakeholder management skills.
- Quantitative fluency and demonstrated ability to build data-driven business cases and ROI models for risk investments.
- Experience managing cross-continental stakeholder alignment, particularly bridging European and US time zones.
- Familiarity with multi-sided marketplace dynamics across consumer, merchant, and courier ecosystems.
Skills
- Product Management
- AI/ML
- Fraud Detection
- Trust & Safety
- Integrity
- Payments Fraud
- Account Takeover
- Abuse Prevention
- Identity Verification
- Data-driven Business Cases
- ROI Models
- Stakeholder Management
- Executive Communication
Location
- London
Work Type
- Hybrid
Experience Level
- Significant product management experience
- People management experience
Salary/Compensations
- Competitive salary and equity options
Benefits
- Competitive salary
- Equity options
- Continuous learning
About the Company
- Deliveroo's mission is to transform the way people shop and eat, where impact, innovation and growth drive everything we do.
- Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition.
- We aim to create a fair process that lets your skills shine.
Equal Opportunity
- We are committed to fostering an environment where everyone can do their best work and feel they belong.
- We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
- If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
