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About the Role

As a Supermarket Assistant, you will provide Partner-led service and passion for food to customers, ensuring a positive shopping experience. Your efforts will contribute to customer loyalty and the Waitrose brand reputation. This role offers a Night Premium for hours worked between 22:00 and 06:00. Join the founding team of a new Waitrose shop in Cricklewood, opening on October 22nd, 2026, and help build it from the ground up. You will work collaboratively with colleagues to uphold the quality, integrity, and unique shopping experience that customers love. This is an opportunity to be part of a new opening and help make the newest branch a local favorite. Contracts range from 8 to 37.5 hours per week, available on both temporary and permanent bases. Training begins September 21st.

Responsibilities

Stock replenishment to ensure shelves are full and products are correctly placed.
Fulfilling online customer orders for delivery.
Reducing wastage through product due diligence and markdowns.
Supporting the wider shop team with tasks such as checkout, Click & Collect, and on-demand orders.
Maintaining a safe and tidy working environment through general shopkeeping tasks.

Requirements

Communication skills for effective teamwork and customer interaction.
Experience of working in a customer-facing role is welcomed.
Up-to-date knowledge and strong interest in food and drink trends.
Flexible approach to support the entire branch.
Some roles are subject to pre-employment vetting, which may include DBS checks and financial probity checks.

Skills

Communication skills
Customer service
Food and drink trend knowledge
Flexibility

Location

Cricklewood (Waitrose & Partners), Cricklewood Broadway, London, NW2 3DU

Work Type

Full time
Part time
Temporary
Permanent
Flexible working

Experience Level

Partnership Level 10

Salary/Compensations

£14.55 (£14.80 After 90 days)

Benefits

Night Premium at a rate of £3.75 per hour for hours worked between 22:00 - 06:00.
Employee ownership
Support for flexible working (flexible or compressed hours, job sharing, shorter hour contracts where possible).

About the Company

The largest employee-owned business in the UK, home to John Lewis and Waitrose.
Partners are driven by a purpose to build a happier world.
Focused on being brilliant at retail, with continuous innovation, adaptation, and diversification.
Committed to Never Knowingly Undersold on price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.
Partners share responsibility and rewards of ownership, using their voices to contribute to success.
Committed to creating an environment where everyone belongs, can be themselves, and can thrive.
Partners are encouraged to grow individually and collectively.