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About the Role
Support the sale of Chiller products through JCI HVAC System Branches and JCI sales/marketing personnel in export markets. This role has a strong impact on the success of the Data Center Chiller Solutions business by providing pre-sale technical support, answering system level product application inquiries, generating special quotations, and supporting order execution.
Responsibilities
- Provide guidance on the application and installation of assigned Chiller Solutions equipment in HVAC systems.
- Offer systems applications advice, creative solutions to unique customer needs, and leverage competitor knowledge for advantages.
- Participate in the development of tools and documentation to support field sales and automate common inquiries.
- Respond to inquiries for product details using in-house engineering systems and documentation.
- Evaluate emerging technologies and industry trends to recommend innovative solutions for chiller systems in data center applications.
- Design and customize chiller systems tailored to data center environments, ensuring optimal cooling efficiency and energy utilization.
- Assist and counsel sales personnel in resolving equipment/job/code challenges.
- Communicate and follow up with sales personnel, design engineers, and product management teams to ensure customer requirements are understood and responses are executed.
- Obtain supplier quotations to communicate cost and lead time for special product requests.
- Demonstrate a high level of knowledge of products, market conditions, industry organizations, governmental regulations, and technologies.
Requirements
- Bachelor’s degree
- 10+ years of experience preferably in the HVAC industry or a related Chiller Technology field
- Knowledge of the principles of refrigeration systems and associated equipment
- Up to 15% travel is needed for factory visits, customer site visits and field visits related to training
Skills
- Technical support
- Application inquiries
- Quotation generation
- Order execution
- Product development knowledge
- Systems applications advice
- Customer needs assessment
- Competitor analysis
- Process automation
- Engineering systems proficiency
- Emerging technologies evaluation
- Chiller system design
- Energy utilization optimization
- Problem-solving
- Communication
- Follow-up
- Supplier quotation management
- Market analysis
- Regulatory knowledge
Location
- San Antonio, TX
- New Freedom, PA
Work Type
- Hybrid
Experience Level
- 10+ years
Education Level
- Bachelor’s degree
Salary/Compensations
- $100,000 - $140,000
Benefits
- Competitive Bonus plan
- Competitive benefits package
- Various relocation packages are available
About the Company
- Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization.
- Helps customers use energy more productively, reduce carbon emissions, and operate with precision and resilience in industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
- Has delivered performance for over 140 years, backed by advanced technology, lifecycle services, and an industry-leading field organization.
- Elevates customer performance, turns goals into real-world results, and helps move society forward.
Equal Opportunity
- Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
- To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.
- If you are an individual with a disability and you require an accommodation during the application process, please visit here.