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About the Role

Oversee the organization’s Privileged Access Management Development team and services, including privileged IDs for employee and partner accounts. This role involves collaborating with internal teams to integrate software with CyberArk, configuring CyberArk components, and serving as a Subject Matter Expert for the CyberArk environment.

Responsibilities

• Collaborate with internal teams to integrate various software applications with CyberArk for password management via CyberArk Central Credential Provider (CCP), CyberArk Credential Provider (CP), REST, or Application Programming Interfaces (APIs).
• Work closely with globally dispersed business unit leads to deliver seamless CyberArk solutions including configuring Enterprise Password Vault (EPV), Password Vault Web Access (PVWA), and Central Policy Manager (CPM) components per organization’s information security policies and standards.
• Serve as Subject Matter Expert for CyberArk environment.
• Contribute to overall strategic planning and direction of Privileged Access Management across enterprise.
• Research Privileged Access Management (PAM) tool sets and products to determine suitability for organization’s environment.
• Oversee governance structure of Privileged Access Management (PAM) program including providing progress reports and updates to senior management.
• Conduct oversight of organization’s education and awareness programs to promote best practices for privileged access control across organization.
• Coach, motivate, develop, and evaluate performance of direct reports, and provide guidance and mentoring for resolution of complex information security and identity management issues.
• Supervise 3 Security Engineers.

Requirements

• Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Information Systems, Information Security, or closely related field and 5 years of information security and identity management experience.
• 5 years of experience leading information security and identity management change management initiatives.
• 5 years of experience in Privileged Access Management (PAM) and cybersecurity risk management.
• 5 years of CyberArk administration experience including Enterprise Password Vault (EPV), Privileged Session Manager (PSM), Password Vault Web Access (PVWA), and Central Policy Manager (CPM).
• 5 years of experience documenting information security and identity management processes and workflows.
• 5 years of experience with security systems, access controls, network security, security platform administration, security incident response, security architecture, risk management and security governance framework.
• 5 years of experience troubleshooting and resolving CyberArk endpoint issues including: connectivity, password rotation, vault management, patching and infrastructure support.

Skills

• CyberArk
• Privileged Access Management (PAM)
• Cybersecurity risk management
• Information security
• Identity management
• REST
• APIs
• Enterprise Password Vault (EPV)
• Password Vault Web Access (PVWA)
• Central Policy Manager (CPM)
• Privileged Session Manager (PSM)
• Network security
• Security platform administration
• Security incident response
• Security architecture
• Security governance framework

Location

• Boston, MA
• Remote

Work Type

• Remote
• Full-time

Experience Level

• Senior
• 5 years of experience

Education Level

• Bachelor's degree

Salary/Compensations

• $154,586 per year
• $107,450.00 USD - $199,550.00 USD

Benefits

• Health insurance
• Dental insurance
• Mental health insurance
• Vision insurance
• Short-term disability
• Long-term disability
• Life insurance
• AD&D insurance
• Adoption benefits
• Surrogacy benefits
• Wellness benefits
• Employee/family assistance plans
• Retirement savings plans (pension/401(k))
• Global share ownership plan with employer matching contributions
• Financial education and counseling resources
• 11 paid holidays
• 3 personal days
• 150 hours of vacation
• 40 hours of sick time

About the Company

• Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
• John Hancock Life Insurance Company (U.S.A.)

Equal Opportunity

• Manulife is an Equal Opportunity Employer.
• At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
• We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
• It is our priority to remove barriers to provide equal access to employment.
• A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.
• All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.
• To request a reasonable accommodation in the application process, contact hr@manulife.com.
• Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify