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About the Role

Provide support for the day-to-day operations of the National Accounts Property (Engineered Property) Underwriting Team. Assist underwriters with keeping files current and providing service to brokers. Work with underwriters to ensure efficient department workflow.

Responsibilities

• Provide analysis and supporting documentation on existing accounts to support underwriting decisions.
• Order risk control inspections and ensure completion by need-by dates.
• Understand corporate underwriting strategies and guidelines and their relationship to underwriting.
• Meet service standards and turnaround times with urgency and prioritization.
• Review schedules and worksheets to ensure alignment with effective insurance policy.
• Assist underwriting with broker follow-up tasks.
• Document current processing procedures into the Underwriting manual and establish/implement improvements.
• Update underwriting systems for upcoming renewals.
• Assist Underwriting to obtain information as necessary and ensure timely process of business.
• Provide general file maintenance as required.
• Assist manager and underwriting team with special projects as requested.

Requirements

• Customer service focused with excellent written and verbal communication skills.
• Work effectively with an established Underwriting team in a fast-paced paperless environment.
• Strong communication and negotiation skills.
• Positive attitude that embraces change.
• Strong analytical, organizational and time management skills; detail oriented.
• Knowledge of applicable insurance products.
• Demonstrated ability to work at high levels of productivity and quality.
• Measurement and data analysis ability.
• Ability to independently recognize, evaluate and properly resolve unique problems or situations requiring good judgment.
• Ability to work independently and within a team environment.
• Excellent Word and Excel skills.
• An understanding of Insurance coverage would be an asset.

Skills

• Written communication
• Verbal communication
• Negotiation
• Analytical
• Organizational
• Time management
• Detail oriented
• Measurement
• Data analysis
• Problem resolution
• Word
• Excel

Experience Level

• Minimum of 1 year of experience

Education Level

• University/College degree or equivalent business experience
• Commitment to further education in insurance industry studies

About the Company

• At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Equal Opportunity

• At CNA, we are committed to providing equal employment opportunities to all employees and applicants.
• It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job.
• If you require an accommodation during the hiring process or upon hire, please inform Human Resources.
• If a selected applicant requests accommodation during the recruitment process, CNA will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.