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About the Role

As a People Transformation Lead, you will act as the bridge between technology, People & Culture, and the wider business, leading the people side of transformation programs to ensure AI-enabled change is understood, adopted, and sustainable. You will translate strategic ambitions into practical changes that protect culture, support employees, and deliver business impact.

Responsibilities

• Shape organization design options and operating model implications, including roles, spans of control, and ways of working.
• Translate new AI-enabled workflows into clear structures and responsibilities with design principles that balance department goals, employee experience, and culture impact.
• Assess role, team, and behavior impacts of AI and process changes.
• Identify adoption barriers and shape change approach and requirements.
• Partner with Talent Development and Internal Communication teams to define practical interventions for new tools and ways of working.
• Define people, team, and leader changes and build realistic change roadmaps.
• Develop and maintain integrated change plans considering employment law risks, policy implications, and cultural impacts.

Requirements

• Proven experience leading organization design and operating model work, ideally including tech or digital change.
• Strong track record delivering complex people change, from impact assessment through to embedding new behaviors.
• Ability to build credibility quickly, challenge constructively, and influence senior leaders and teams, including those resistant to change.
• Good understanding of people-related risk and employment law considerations.
• Comfortable working with qualitative and quantitative data to draw clear insights, options, and recommendations.
• Calm, positive, and solutions-focused, able to navigate ambiguity and maintain momentum in challenging or sensitive environments.

Skills

• Organization design
• Operating model development
• Change management
• Stakeholder engagement
• Influence
• Employment law awareness
• Analytical thinking
• Structured thinking
• Resilience
• Pragmatism

About the Company

• Global's AI Enterprise growth strategy