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About the Role

The Kitchen & Service Assistant keeps the kitchen running and the café stocked. They support the Lead Cook with prep and production, handle labeling and staging for distribution, and are the face of Yay during lunch service and grab-and-go. This is a hands-on, fast-paced role where anticipation, accuracy, and presence with students are the standard.

Responsibilities

• Handle mise en place for the Lead Cook — washing, chopping, weighing, and portioning ingredients.
• Keep the Lead Cook's station clear between production runs.
• Anticipate what is needed next and have it ready.
• Label every item leaving the kitchen with item name, date, quantity, and use-by date.
• Stage items by school, service time, or route as directed.
• Record quantities staged on the production sheet and notify the Kitchen Manager when staging is complete.
• Pack food for delivery to spoke schools per the production and route schedule.
• Load and transport food to spoke school locations safely and on time, maintaining temperature standards.
• Confirm delivery with the receiving Lead Cook or school contact and flag any discrepancies.
• Assemble trays, organize pre-order pickup by classroom or grade, and ensure every student receives the correct order.
• Flag any discrepancies to the Lead Cook or Kitchen Manager immediately.
• Stock and maintain the grab-and-go fridge and pantry shelves per the planogram.
• Confirm items are in the correct location, prices are visible, and shelves are faced and full.
• Run checkout accurately and warmly.
• Monitor stock levels throughout service and flag anything running low.
• Clean as you go — clear the Lead Cook's station, wipe down surfaces, and wash and sanitize equipment.
• Participate fully in end-of-shift kitchen breakdown.
• Clock out on BambooHR on location at your actual end time.

Requirements

• Experience in a kitchen, café, or food service environment.
• Strong attention to detail — labeling, staging, and portioning accuracy are non-negotiable.
• A people-first mindset — enjoy interacting with students and take pride in making service feel welcoming.
• Reliable and self-directed — see what needs doing and handle it.
• A team player who takes ownership of their station and shows up for the people around them.
• Comfortable on the road if delivery is part of your role.
• Reliable transportation and a valid driver's license required for roles that include delivery.
• Food handler's certification or willingness to obtain within 30 days of hire.

Skills

• Mise en place
• Labeling
• Staging
• Packing
• Delivery
• Customer service
• Checkout
• Stocking
• Cleaning
• Teamwork
• Attention to detail
• Urgency
• Purpose

Location

• Austin

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High School Diploma or equivalent

Benefits

• Competitive hourly pay
• High-growth, mission-driven company
• Opportunity for growth within TYC

About the Company

• The Yay Company is a high-growth, mission-driven company where your work directly impacts what kids eat every day.
• We are a team that values accountability, transparency, and operators who take pride in their craft.
• We offer real opportunity to grow within TYC as we expand into new markets.