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About the Role
You will have the opportunity to flex skills as a general manager across credit, operations, and technology in a critical area of our business that is responsible for delivering over $1B in revenue, poised to lead a revolution in technology-led risk management and meaningfully invest in our customer agenda.
Responsibilities
- Develop business strategies that drive growth, profitability, and customer success.
- Make decisions and solve problems based on analytics.
- Ensure terms are mission-aligned and unassailable in the market.
- Develop and implement technology capability enhancements for risk management.
- Drive a roadmap of continuous improvement while investing in critical business processes.
- Manage and develop a cross-functional team of analysts, process managers, and product specialists.
- Coach and mentor associates to develop and retain talent.
- Build and leverage the capabilities of a high-performing team and business partners.
- Foster innovation, drive critical decisions, and hold business partners accountable.
- Consistently deliver results.
Requirements
- 10+ years in Management Consulting, Business Analysis, or Strategy Consulting.
- 7+ years of leading analytical, process, and product teams.
- 7+ years of experience working in an Agile environment.
- A deep understanding of product economics and PNL experience.
- High level of intellectual curiosity and comfort with ambiguity.
- Ability to collaboratively drive teams and stakeholders with disparate goals.
- Ability to present to executive management often and in a compelling manner on key KPIs and results.
Skills
- Strategic leadership
- Technology & process ownership
- People leadership
- Analytics
- Problem solving
- Risk management
- Agile methodologies
- Product economics
- PNL management
- Executive communication
Location
- Toronto, Ontario, Canada
Work Type
- Hybrid
- Full-time
Experience Level
- Sr. Director
- 10+ years
- 7+ years
Education Level
- Bachelor’s Degree or equivalent experience
Salary/Compensations
- Eligible to earn performance based incentive compensation
Benefits
- Hybrid work environment (3 days in office)
- Work From Home allowance
- Head office located conveniently across the street from Union Station
- Full coverage for spouses, domestic partners, and dependents
- Up to $3000 in mental health coverage
- Up to $5000 in tuition subsidies per year
About the Company
- For 30 years, Capital One Canada has been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding.
- We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!
Equal Opportunity
- Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment.
- We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.
- We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes.
- No hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals.
- Our teams are equipped with training that empowers them to use AI responsibly.
- We may use your information for automated decision making.
- We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.