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About the Role

The Personal Support Worker (PSW) will provide personal care to assist clients in their daily activities and personal hygiene. The PSW will support the clients' physical, social and emotional needs in a safe manner, in accordance with the organization's resident-centred approach, complying with relevant government standards, residents' rights and the organization's mission and philosophy.

Responsibilities

• Assists in the nursing process by observing and reporting changes in the residents' physical and emotional condition; provides input into the care plan and implements the guidelines in the plan.
• Adheres to the legislation, standards, policies and procedures of the LTC Home.
• Delivers personal care to promote comfort and safety for the resident during activities of daily living in accordance with the standards of resident care set out in the Nursing Manuals.
• Provides cognitive, social, emotional support to residents.
• Promotes independence of resident in his/her activities of daily living.
• Observes and respects resident's individual rights and choices.
• Acknowledges the resident's need for dignity and Privacy.
• Assists the resident in the proper use and care of adaptive/prosthetic devices.
• Maintains effective communication and good relationship with residents, families and significant others.
• Participates as a team member in co-operation with other departments to ensure quality care of the resident.
• Provides input into the plan of care.
• Documents accurately and legibly on flow sheets and daily records reflecting each resident's condition, care and specific needs.
• Assists in the care of resident's personal belongings.
• Complies with risk management and quality improvement programs, including infection prevention and control, occupational health and safety, incident and falls, etc.
• Assists in the care of LTC home equipment by regular cleaning and inspection and prompt reporting of defects.
• Provides job shadowing or mentorship to members of the health care team or students, as assigned.
• Practices nursing restorative care to complement and supplement rehabilitation care.
• Keeps up-to-date with developments and best practices in the field.
• Other duties as assigned.

Requirements

• Graduate of an approved Personal Support Worker course in Ontario, or equivalent.
• Experience in long term care setting an asset.
• Current CPR Certificate.
• Registration with Health and Supportive Care Providers Oversight Authority (HSCPOA) preferred.
• Resident-centred care focus with strong customer service and interpersonal skills.
• Demonstrated ability to take initiative, problem-solve and time manage.
• Ability to work independently as well as be an active, positive team player.
• Behavioural management training (Gentle Persuasive Approach (GPA), U-First, CPI) an asset.
• Computer literacy (Point Click Care, MS Office).
• Basic knowledge of Workday an asset.
• Ability to speak and converse in Chinese an asset.
• Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Skills

• Customer service
• Interpersonal skills
• Problem-solving
• Time management
• Teamwork
• Computer literacy
• Chinese language proficiency

Location

• Onsite

Work Type

• Permanent Night Shift
• Full-time

Experience Level

• Entry Level

Education Level

• Personal Support Worker course graduate

Salary/Compensations

• $25.41 - $27.62

Benefits

• Competitive total compensation package
• Multi-employer pension plan
• Professional development opportunities
• Ongoing learning and development
• Employee education assistance program
• Award winning corporate culture
• Safe, inclusive and supportive work environment

About the Company

• Our people are our greatest strength and the core of our success. We invest in our employees' wellbeing and support their ongoing learning and development.
• Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process.

Equal Opportunity

• Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.