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About the Role
This role operates within an AI-first delivery model, utilizing AI tooling for daily workflows including prototyping, data analysis, communication, and delivery acceleration. The AI-first model is essential for managing the portfolio's breadth with the required pace and quality.
Responsibilities
- Own the Business Travel product roadmap, feature prioritization, and prototype-to-production delivery lifecycle.
- Develop evidence-based product proposals grounded in customer data, SME input, and market context, presenting options with explicit tradeoffs.
- Ensure all product design complies with applicable regulatory requirements across immigration, tax, social security, and posted-worker obligations.
- Manage ongoing client relationships on the Business Travel platform, including escalations, change requests, data quality issues, and integration support.
- Lead client implementations and migrations, including requirements scoping, configuration, onboarding, and platform transitions.
- Participate in client meetings, product demonstrations, and feedback sessions, translating client input into product decisions.
- Oversee data flows from travel management companies, HRIS systems, and third-party platforms into the Business Travel platform.
- Identify and resolve data quality issues in coordination with engineering.
- Manage vendor relationships relevant to the Business Travel product.
- Conduct data analysis to inform product decisions.
- Deliver structured reporting to senior stakeholders, including executive reviews, decision logs, and program status updates.
- Coordinate incident response for live platform issues, including root cause analysis, client communication, and remediation tracking.
- Provide accurate product and technical content for RFP responses.
Requirements
- Minimum 5 years of product management experience, with demonstrated delivery in a professional services, regulated, or compliance-intensive environment.
- Demonstrated daily proficiency with AI/LLM tools (Claude, ChatGPT, Cursor, or equivalent) applied to product delivery, analysis, and communication.
- Experience managing live client relationships concurrently with new product development.
- Strong written and verbal communication skills, including the ability to produce proposals, decision documentation, client correspondence, and compliance-sensitive content.
- Proficiency in data analysis, including working with API responses, structured datasets, and translating findings into product recommendations.
- Experience with structured reporting, executive communication, and stakeholder management across business, legal, and technical audiences.
- Ability to operate independently in ambiguous environments, frame options, and drive decisions forward without requiring close direction.
- Experience in global mobility, immigration, tax compliance, or business travel compliance.
- Experience with integration management, including API design, data mapping, and TMC or HRIS system integrations.
- Familiarity with prototyping and design tools (Claude Design, Figma, or equivalent) and version control systems.
- Experience working with external consulting or delivery partners in a product development context.
Skills
- AI tooling (Claude, Claude Code, ChatGPT, Cursor, or equivalent)
- Product strategy
- Roadmap development
- Feature prioritization
- Prototype-to-production delivery
- Customer data analysis
- Regulatory compliance (immigration, tax, social security, posted-worker)
- Client relationship management
- Client implementations and migrations
- Data flow management
- Data quality issue resolution
- Vendor management
- API analysis
- Integration data validation
- Client usage pattern identification
- Structured reporting
- Executive communication
- Stakeholder management
- Incident response
- Root cause analysis
- RFP response content creation
- Written and verbal communication
- Data analysis
- API design
- Data mapping
- Prototyping
- Design tools (Figma, Claude Design)
- Version control systems
Location
- London
Work Type
- Hybrid (3 days a week in the office)
Experience Level
- Minimum 5 years of product management experience
About the Company
- Vialto is the largest dedicated global mobility services firm in the world, supporting multinational organizations across immigration, business travel, tax, remote work, compensation, managed services, and social security.
- Established in 2022 and backed by CD&R, the firm is investing significantly in its product and technology capabilities to support growth and client delivery.
- Vialto is a market leader in Global Mobility Services with the purpose to “Connect the World.”
- The firm is the only stand-alone global mobility business.
- Teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner.
- Services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.
- Vialto Partners has over 8,000 staff worldwide and continues to grow.
- Colleagues work with clients from a range of industries and different geographical locations.
- The company believes in connecting the world and supporting colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit clients.
Equal Opportunity
- We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.