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About the Role

The Operations Director will be responsible for directing and implementing company policy to ensure compliance with contract responsibilities.

Responsibilities

• Manage costs and revenue to meet company financial goals, including expanding business within strategic accounts, negotiating increases with customers, reducing operating costs, and/or changes in schedules or processes.
• Direct operations to fulfill contractual responsibilities and achieve profitability, meeting and exceeding customer service expectations.
• Maintain a safe work environment through comprehensive safety, recognition, and training programs.
• Ensure compliance with local, state, and federal regulations.
• Maintain budget compliance for identified accounts.
• Manage and retain qualified staff, ensuring they are trained, understand their roles, and are aligned with company goals.
• Provide managerial authority over Regional Operations Directors.
• Participate in the development and implementation of company goals and strategic vision.
• Carry out management responsibilities including interviewing, hiring, planning, assigning and directing work, performance evaluations, rewarding and disciplining employees, and resolving problems.
• Ensure employees are properly trained on tasks and safety requirements.

Requirements

• Bachelor’s degree in business, communications, or a related field from a four-year college or university.
• 5-10 years of experience, or equivalent combination of education and experience.
• May be required to have a valid driver’s license.

Skills

• Cost and revenue management
• Business expansion
• Customer negotiation
• Operating cost reduction
• Process improvement
• Staff management
• Training program development
• Regulatory compliance
• Budget management
• Performance evaluation
• Employee relations

Location

• Atlanta, GA
• New York, NY
• Detroit, MI

Work Type

• Onsite
• Full-time

Experience Level

• 5-10 years
• Director

Education Level

• Bachelor's degree

Salary/Compensations

• $150,000-$160,000 per year

Benefits

• Comprehensive benefit packages

About the Company

• SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces.

Equal Opportunity

• We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.