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About the Role

The VP, Planning Operations is CCB’s operational anchor, responsible for the infrastructure, coordination systems, and shared services relationships that enable CCB’s portfolio leads to perform effectively. This role supports the distribution of over $90M across eight planning portfolios by providing cross-portfolio oversight, managing shared services demand, and owning essential operational infrastructure like granting machinery and data standards.

Responsibilities

Hold the cross-portfolio view across CCB’s planning portfolios, identifying intersections, collaboration opportunities, and duplication.
Coordinate the sequencing of cross-portfolio work to maximize efficiency and reduce duplication of effort.
Set and enforce planning-wide operational standards for consistency across portfolios.
Serve as the internal owner for operational work that does not require subject matter expertise.
Identify and flag operational risks, dependencies, and competing demands across portfolios proactively.
Own CCB’s interface with Finance, Marketing, and other shared services, creating visibility and sequencing demand.
Implement a centralized system for submitting, tracking, and prioritizing CCB’s Marketing and Communications requests.
Ensure CCB content, data, and impact materials are captured once and reused effectively.
Establish clear standards, timelines, and expectations for shared services support to CCB.
Support handoffs, timelines, and shared responsibilities between CCB and fundraising infrastructure.
Own all CCB granting processes end to end, from cycle design through execution.
Design, implement, and enforce standardized grant cycles, templates, and workflows.
Ensure granting timelines align with budgeting, reporting, and community partner needs.
Create a clear, disciplined, and predictable granting experience for planners and partners.
Own CCB-wide data collection standards, requirements, and compliance across all grants and planning initiatives.
Ensure consistent, timely, and high-quality data collection from funded partners.
Maintain and operate CCB’s planning data platforms, including Jewish Journey.
Ensure systems, workflows, and tools drive consistent usage and reliable data across the division.
Build and maintain the master Granting Report and all related operational and financial reports for team visibility and budget tracking.
Coordinate with Finance to obtain general ledger data for monthly Granting Report updates and provide variance analysis.
Act as liaison between CCB and Finance, communicating accounting implications and providing coding instruction.
Lead the coordination and completion of the Annual Budget and Forecast process with teams and Finance.
Lead, support, and develop the CCB Project Management team and the PM function.
Build CCB’s operational infrastructure with an eye toward scalability, consistency, and long-term sustainability.

Requirements

Undergraduate degree required; graduate degree (MBA, MPA, or related field) an asset.
12–15 years of experience in operations, organizational management, process design, or grant management in a complex, multi-portfolio environment.
Demonstrated experience leading and developing direct reports.
Systems thinker with the ability to build operational infrastructure and processes from the ground up.
Strong cross-functional coordination skills and demonstrated experience managing relationships with Finance, Marketing, and Development functions.
Financial literacy including budget management, variance analysis, and annual forecasting.
Strong judgment around scope, prioritization, and sequencing in a fast-moving environment.
Experience in the nonprofit, philanthropic, or federated organization sector an asset.
Offers of employment are contingent upon the successful completion of professional references and background checks including Social Media Account(s) and a Police Records Check/Vulnerable Sector Screening.

Skills

Operations
Organizational management
Process design
Grant management
Cross-functional coordination
Financial literacy
Budget management
Variance analysis
Annual forecasting
Systems thinking
Project Management

Location

Greater Toronto

Work Type

Full-time
Hybrid

Experience Level

12-15 years

Education Level

Undergraduate degree
Graduate degree (MBA, MPA, or related field) an asset

Salary/Compensations

$175,000 – $200,000 annually

Benefits

Flexible work schedule
Rich time off policy
Offices closed on all Jewish holy days (yom tov)
Support early office closures to observe the Jewish Sabbath (Shabbat)

About the Company

UJA Federation of Greater Toronto's vision is to lead the most vibrant Jewish community in North America — a community characterized by its diversity, unity, compassion, generosity and commitment to Jewish values.
As one of North America's leading Jewish non-profits, UJA Federation of Greater Toronto works to preserve and strengthen the quality of Jewish life in Greater Toronto, Canada, Israel and around the world.
UJA advances this mission through fundraising, planning, and research focused on our strategic pillars: fighting poverty and improving well-being, growing Jewish education and identity, countering antisemitism and hate, and strengthening connections with Israel and Jewish communities worldwide.

Equal Opportunity

UJA Federation supports a diverse candidate and employment experience.
We are proud of our dynamic professional team, which reflects the diversity of the Jewish community and general community alike in Greater Toronto.
We are an equal opportunity employer and welcome applicants from all communities.
We are committed to creating an inclusive and accessible workplace and believe this is essential to ensure that every member of our team can thrive.
We adhere to barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Should you require Code-protected accommodation through any stage of the recruitment process, please notify us and we will work with you to meet your needs.