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About the Role

As Programme Manager for the Global Talent Visa, you will be a driving force behind one of the most consequential programmes in the UK tech ecosystem, shaping who gets to build the future in the UK. This is a hands-on, high-ownership role in a small, close-knit team, requiring genuine scope and independence. This role suits someone who takes pride in the details and is looking to become a subject matter expert.

Responsibilities

Own the relationship with our assessor group end-to-end: recruitment, onboarding, and ongoing engagement.
Chair regular assessor meetings and calls, setting agendas, managing actions, and creating space for honest, constructive dialogue.
Lead assessor quality assurance: reviewing output for consistency, evidence standards, and rigour; identifying patterns across decisions; and translating findings into updated guidance, training, and individual feedback.
Oversee the operational integrity of the visa application process, ensuring it runs accurately and efficiently.
Maintain and improve programme systems and documentation, collaborating with developers and the wider team on system updates.
Keep all assessor-facing guidance current, accurate, and accessible.
Support the Programme Lead with financial oversight including monitoring invoicing, processing, and budget reporting.
Oversee the TN visa inbox, stepping in to help when things get complicated.
Own the Alumni Network, taking ownership of the relationship with visa holders.
Work with the team to organise sessions and alumni engagement events.
Support the Programme Lead in building out the Alumni Network for the long term.
Support the Programme Lead with data analysis, trend identification, and insight gathering across programme activity.
Contribute to KPI monitoring and reporting across operational and assessor activity.
Help prepare reports, briefings, and presentations for internal and external audiences.
Assist with written marketing materials and comms, keeping public-facing guidance accurate and up to date.
Support the Data & Insights team with surveys or information-gathering where relevant.
Line manage the Visa Programme Administrator, investing in their development.
Be the first point of escalation for day-to-day operational queries, including drafting or reviewing Home Office communications and escalating when needed.
Be willing to roll up your sleeves across wider Global Talent team workstreams and initiatives as required.

Requirements

Experience in programme or operations management — ideally involving quality assurance, policy application, or evidence-based decision-making.
Strong analytical thinking with experience in maintaining standards and assessing qualitative content against frameworks, identifying gaps or inconsistencies and turning insights into actionable recommendations.
Strong data analysis, management, reporting, and written communication skills, including guidance, feedback, and professional correspondence.
Strong relationship management skills, with the ability to manage sensitive and high-stakes conversations with care and confidence.
Highly organised, proactive problem solver.
Familiarity with the digital technology sector and government, policy, or public-sector programmes.
Experience coordinating projects, including the use of project management tools.
Experience overseeing budgets, performance monitoring, and quality assurance processes.
Strong communication and engagement skills, including presenting to external audiences and building professional networks or communities.

Skills

Analytical thinking
Qualitative content assessment
Identifying gaps or inconsistencies
Translating insights into actionable recommendations
Data analysis
Data management
Reporting
Written communication
Guidance writing
Feedback provision
Professional correspondence
Relationship management
Problem solving
Project coordination
Budget oversight
Performance monitoring
Quality assurance
Presenting to external audiences
Building professional networks
Community building

Location

London
Hybrid
Remote

Work Type

Full-time
Part-time (at least 3 days per week)

Experience Level

Mid-level
Senior-level

Benefits

25 days holiday + an extra day off for your birthday
+2 days holiday after 2 years of service
Option to work remotely anywhere in the world for 3 weeks/year (1 at Easter, 2 in July/August)
AXA Health insurance (option to add dependents at employee's cost)
Life Insurance
Medicash health cash plan
Competitive pension
Perkbox membership
Learning and development allowance
Cycle to work scheme
Weekly team lunch
Office snacks
Regular team drinks
Quarterly team activities
Annual team trip/day out
Access to the Founders Forum Group network and wider tech ecosystem

About the Company

Tech Nation is at the heart of the UK's effort to attract and retain the world's most exceptional tech talent.
We are a small, close-knit team.