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About the Role

The Apple Store Online team is responsible for Apple’s largest store, aiming to deliver a magical and personal digital experience for customers worldwide. This role seeks a dynamic, highly-experienced project manager to join the Worldwide Digital Commerce Management (DCM) team, focusing on delivering marketing campaigns, business programs, engineering releases, internal projects, and new product introductions for the Apple Store Online.

Responsibilities

Act as the primary functional authority and consultant for the DCM team throughout the design and development phases of online store projects.
Champion the team’s publishing process with cross-functional partners.
Oversee detailed planning of launch assets and deliverables.
Drive execution, managing change, mitigating risk, and keeping leadership informed on project status.
Identify opportunities to bring automation and emerging technologies into everyday workflows.
Collaborate closely with DCM internal teams and partner teams to drive successful project launches on time and with excellence.

Requirements

Minimum of 4 years of experience leading projects.
Hands-on experience working in large-scale global content and product catalog management systems.
Experience collaborating with global cross-functional teams (marketing, design, technical, localization, quality assurance).
Experience managing multiple projects, resources, schedules, and competing priorities concurrently across high-profile work streams.
Fluency in English.

Skills

Strong communication skills
Strong interpersonal skills
Strong planning skills
Strong execution skills
Strong presentation skills
Ability to distill and articulate effectively to different audiences
Ability to advocate for the customer experience
Ability to deliver results against tight deadlines
Ability to define new processes to support evolving work streams
Ability to optimize team efficiency
Ability to adapt to meet changes with production and business needs
Highly organized
Meticulous attention to detail
Ability to identify critical path and dependencies
Proficient in project management tools
Understanding of web technology tools such as PHP, HTML, Photoshop
Familiarity with varying digital asset types
Strong analytical skills
Familiarity with data concepts and tools
Demonstrated ability to effectively manage difficult decisions and conflicting points of view
Technical fluency and hands-on experience using AI tools to build or manage project workflows

Location

Worldwide

Work Type

Full-time

Experience Level

Minimum of 4 years of experience

Education Level

BA/BS degree in business, project management, or equivalent experience

About the Company

Apple Store Online team is responsible for Apple’s largest store.
Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are.
Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive.