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About the Role

The Manager, Donor Relations plays a central role in creating exceptional experiences that deepen relationships between SickKids Foundation and its most committed donors. Through thoughtful engagement strategies, personalized experiences, meaningful stewardship initiatives and innovative donor programming, you will help strengthen donor loyalty, inspire continued philanthropy and advance the Foundation's mission: Healthier Children. A Better World.

Responsibilities

Deliver the Foundation's donor engagement strategy, ensuring meaningful experiences across all stages of the donor journey.
Design and deliver innovative donor engagement opportunities, programs and experiences that Relationship Managers can incorporate into their donor strategies to deepen connection and inspire continued philanthropy.
Lead the planning and execution of flagship donor engagement initiatives, including donor summits, leadership engagement opportunities and exclusive Foundation experiences.
Oversee stewardship strategies for Foundation leadership groups, including Board members, Emeriti and other strategic volunteer communities.
Lead the stewardship and engagement strategy for key Foundation initiatives, including TheNext150 and the Luminaries recognition program.
Manage the Foundation-wide donor engagement calendar, ensuring coordinated, intentional and donor-centred touchpoints throughout the year.
Work collaboratively with Communications, Events, Marketing and Hospital partners to deliver integrated donor experiences.
Evaluate donor engagement initiatives using data, feedback and participation metrics to continuously improve programming and demonstrate impact.
Provide leadership, coaching and mentorship to direct reports, fostering a collaborative, high-performing and innovative team culture.
Develop and implement standards, processes and best practices that strengthen donor engagement across the Foundation.
Identify emerging trends and best practices in donor relations and philanthropy, recommending new approaches that enhance the donor experience.
Build and maintain strong relationships with internal and external stakeholders while serving as a trusted advisor on donor engagement strategy.
Champion a donor-first mindset across the organization, ensuring every interaction reflects the Foundation's values and commitment to excellence.

Requirements

A bachelor’s degree or higher, preferably in Communications, Fundraising, Project Management or other applicable disciplines.
A minimum of 4 years of experience in the communications, fundraising or advancement fields.
Strong leadership, interpersonal, and communication skills, with proven experience managing staff.
Strong project management skills.
Understanding of best practices in stewardship, gift agreements, and donor relations.
A proven track record in an advancement environment would be preferable.
Ability to think strategically and work independently in driving new initiatives and enhancing existing opportunities.
Previous experience leading, coaching and developing staff is preferred, with a passion for mentoring team members and supporting their professional growth.
Excellent donor and volunteer relations skills, with a keen sense of diplomacy.
Ability to work in a fast-paced environment, prioritize and multi-task.
Organized, detail-oriented and strong execution.
Experience with Blackbaud or relational databases an asset.
Expertise in Microsoft Office Suite.

Skills

Leadership
Interpersonal skills
Communication skills
Project management
Stewardship
Gift agreements
Donor relations
Strategic thinking
Independent work
Mentoring
Diplomacy
Prioritization
Multi-tasking
Organization
Detail-orientation
Execution
Blackbaud
Relational databases
Microsoft Office Suite

Location

Canada

Work Type

Flexible work arrangements
35-hour work week

Experience Level

Minimum of 4 years of experience in the communications, fundraising or advancement fields

Education Level

Bachelor's degree or higher

Salary/Compensations

$82,064.00 – $102,582.00
Ability to progress to a maximum of $117,971.00

Benefits

Comprehensive benefit package
Flex benefit plan
Tuition reimbursement
Flexible work arrangements
Pension plan
Birth parent/parental top up

About the Company

SickKids Foundation, with over 50 years of philanthropic impact is Canada's largest charitable funder of child health research, learning and care, raising over $200 million last year.
As a national charity, SickKids Foundation invests in national and international initiatives to benefit children in Canada and around the world.
As the fundraising partner to The Hospital for Sick Children (SickKids), we are aligned in supporting Precision Child Health (PCH), the future of tailoring medicine to each child's unique traits so SickKids can diagnose faster, treat smarter, and predict better.
We are driven by our core values of integrity, collaboration, excellence, innovation, and inclusion, with goals of delivering a superior donor experience, investing in our people and culture, driving innovative and sustainable fundraising, and disrupting the market through data and technology.

Equal Opportunity

SickKids Foundation is committed to an inclusive culture by embedding equity, diversity and inclusion in our policies, practices, and behaviours.
We aim to build awareness and skills in this area, both internally and with our partners.
Our commitment extends to creating a safe, positive work environment.
SickKids Foundation is committed to its people and the talents, capabilities, and perspectives they bring to our mission.
We live that commitment by being open and accessible to all, by valuing and respecting every individual, and by equally supporting every employee.
As an organization proud to have joined the BlackNorth Initiative’s CEO pledge, we uphold our commitment by inviting and encouraging individuals from diverse lived experiences from Black, Indigenous, communities of colour, people with disabilities, 2SLGBTQIA+ community and all candidates who may contribute to the further diversification of the Foundation’s community.
Candidates who require accommodation during the recruitment process should contact the Human Resources Department at: HR@sickkidsfoundation.com