Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

We are seeking a reliable and service-oriented Workplace Experience Coordinator to manage the day-to-day operations of our Berlin office. This role serves as the primary on-site point of contact for employees, visitors, and service providers, ensuring a smooth and efficient workplace. Fluency in both German and English is required.

Responsibilities

• Manage day-to-day office operations for a smooth and efficient workplace.
• Maintain office supplies, inventory, and equipment, coordinating orders and deliveries.
• Manage vendor relationships, including food and beverage services.
• Monitor office and storage inventory levels and ensure timely replenishment.
• Liaise with external vendors, service providers, and building management.
• Plan, organize, and deliver employee and client events.
• Support office budgeting and track operational expenses.
• Act as the first point of contact for employees, visitors, and vendors, creating a welcoming environment.
• Welcome and support guests, ensuring a positive visitor experience.
• Manage and maintain office key inventory and access records.
• Handle incoming and outgoing mail and coordinate deliveries.
• Support internal meetings and daily office operations.
• Organize internal employee events.
• Support the planning and execution of customer events.
• Distribute laptops and mobile phones to new employees.
• Support equipment replacements and returns.
• Work closely with the IT team to maintain accurate equipment inventory.

Requirements

• Completed commercial/business administration training or comparable qualification.
• 2–3 years of experience in office management, reception, or a similar administrative role.
• Experience welcoming and supporting guests in a professional environment, including international visitors.
• Experience managing vendors and external service providers.
• Knowledge of office supply management, purchasing, and inventory control.
• Experience monitoring budgets and tracking operational expenses.
• Experience handling incoming and outgoing mail, deliveries, and general office administration.
• Proficiency in Microsoft Office or Google Workspace.
• Experience with Slack is an advantage.
• Fluent German and English, both written and spoken.

Skills

• Customer service
• Hospitality
• Office management
• Vendor management
• Budget monitoring
• Inventory control
• Microsoft Office
• Google Workspace
• Slack

Location

• Berlin

Work Type

• 30 hours per week

Experience Level

• 2-3 years

Education Level

• Commercial/business administration training or comparable qualification

About the Company

• Smartly is an AI-powered advertising technology company transforming ad experiences for brands and their consumers.
• Our platform integrates media, creative, and intelligence, powering over 800 billion impressions and 300 billion creatives annually.
• Recognized as a Leader in The Forrester Wave: Creative Advertising Technologies.
• Manages creative and media for 700+ brands worldwide and $6B in ad spend across major media platforms.
• End-to-end technology, unmatched access to media platforms, and exceptional customer service help Fortune 500 brands.
• A multinational and diverse team of 750+ employees from 60+ nationalities, working in 13 countries.
• Committed to creating an inclusive environment where everyone feels respected and heard, with Diversity, Equity & Inclusion at its core.

Equal Opportunity

• Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.