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About the Role
Papaya Global is seeking an experienced Head of RevOps to join our revenue operations team and play a key role in building sales processes. The ideal candidate will be responsible for increasing and enhancing sales productivity and effectiveness through the creation and implementation of innovative, long-term sales processes that meet client acquisition and growth goals and deliver strong returns on investment. We are looking for a data-driven, strategic, and results-oriented individual who can conceptualize, design, and execute programs end-to-end.
Responsibilities
- Develop and execute comprehensive revenue operations strategy aligned with company growth objectives
- Lead cross-functional revenue planning, forecasting, and goal-setting processes
- Partner with executive team to define and track key revenue metrics and KPIs
- Analyze market trends and competitive landscape to inform strategic decision-making
- Drive revenue optimization initiatives across the entire customer lifecycle
- Establish robust reporting frameworks and dashboards for revenue performance visibility
- Conduct deep-dive analysis on sales funnel performance, conversion rates, and pipeline health
- Provide actionable insights to leadership team on revenue trends, opportunities, and risks
- Lead territory planning, quota setting, and capacity modeling exercises
- Develop predictive models for revenue forecasting and resource planning
- Design and implement scalable revenue processes across sales, marketing, and customer success
- Lead initiatives to streamline lead management, opportunity progression, and deal closure processes
- Identify automation opportunities to improve operational efficiency and reduce manual work
- Establish governance frameworks for revenue operations activities
- Drive continuous improvement initiatives based on performance data and team feedback
- Lead system integrations and data flow optimization between revenue-generating platforms
- Manage vendor relationships and evaluate new technology solutions
- Ensure data integrity, security, and compliance across all revenue systems
- Drive user adoption and provide training on revenue operations tools and processes
- Build and manage a high-performing revenue operations team
- Mentor and develop team members, providing career growth opportunities
- Foster collaboration and alignment across sales, marketing, and customer success teams
- Establish clear roles, responsibilities, and performance metrics for the revenue operations function
- Promote a data-driven culture and operational excellence mindset across the organization
Requirements
- At least 10+ years of experience in sales operations in a SaaS company
- Proven experience working with Salesforce.com
- Understanding of SaaS metrics and sales objectives and their translation into tools and processes to achieve company goals
- Excellent written and verbal English communication skills
- Strong planning and anticipation skills
- Entrepreneurial mindset, chutzpah, and self-motivation are required
- University degree or a comparable level achieved through experience
Skills
- Salesforce.com
- Sales and marketing technology platforms
- Strong Excel skills
- Data-driven
- Strategic
- Results-oriented
Location
- Remote
Work Type
- Full-time
Experience Level
- Head of
- 10+ years
Education Level
- University degree or comparable level achieved through experience
About the Company
- Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry.
- With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.