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About the Role

Zapp is seeking an experienced Talent Acquisition Partner to manage the full recruitment cycle, from sourcing to onboarding. This role involves attracting top talent, collaborating with business leaders, implementing talent strategies, and ensuring a seamless candidate experience in a fast-paced environment.

Responsibilities

• Own full-cycle recruitment across all business areas, from briefing through to signed offer and onboarding handover.
• Build high-quality pipelines through proactive sourcing, headhunting, and talent mapping.
• Design and embed structured hiring processes, including scorecards, interview rubrics, and decision-making frameworks.
• Coach hiring managers to become disciplined, data-led, and inclusive interviewers.
• Craft compelling job descriptions and campaigns, ensuring clarity, consistency, and brand alignment.
• Track, analyse, and act on funnel data, improving conversion rates and reducing time-to-hire.
• Drive a world-class candidate experience, marked by pace, transparency, and a human touch.
• Manage ATS and tooling, ensuring workflows are efficient and data is reliable.
• Champion DE&I throughout every hiring touchpoint.
• Continuously raise the hiring bar, challenging bias, shortcut thinking, and 'good enough' mindsets.

Requirements

• 5+ years of in-house recruitment experience, ideally within high-growth, fast-moving companies.
• Demonstrated success hiring across multiple domains including Strategy, Commercial, Ops, Tech, and People.
• Outstanding sourcing ability — fluent in Boolean, open web, market mapping, and passive engagement.
• Proven track record of filling senior, niche, and confidential roles with creativity and rigour.
• Deep believer in structured hiring, behavioural interviewing, and scorecard-based decision-making.
• Strategic partner to the business — able to push back, challenge thinking, and guide hiring decisions.
• Highly organised operator with strong prioritisation skills and exceptional attention to detail.
• Confident communicator — credible with execs, trusted by candidates.
• Technically fluent — comfortable owning ATS, HRIS, and data tooling.
• Obsessed with candidate experience, brand reputation, and raising standards.

Skills

• Boolean
• Open web sourcing
• Market mapping
• Passive candidate engagement
• ATS management
• HRIS management
• Data analysis

Location

• Nine Elms, London

Work Type

• Full-time

Experience Level

• 5+ years

Benefits

• Competitive salary
• 25 days of holiday per year (plus all bank holidays)
• Private Health Insurance
• Extended sick pay
• Extended maternity/paternity leave pay
• Cycle to work scheme

About the Company

• Zapp is London’s leading premium convenience retail platform.
• Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market.
• We develop best-in-class customer-centric technology and fulfilment solutions.
• Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.