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About the Role

As a Senior Claims Adjuster, you’ll manage and settle claims across financial and professional lines. You’ll be joining a top quartile, primary, lead claims team. This is an opportunity to work in a well-established team where you’ll interact with multiple functions, including Underwriting, Actuarial, Risk, Finance, and Compliance. You’ll play a key role in protecting the company’s financial interests, ensuring accurate reserving, and delivering exceptional service to brokers and clients.

Responsibilities

• Adjust, settle, and manage claims within agreed authority limits and company policies.
• Liaise with brokers, co-insurers, reinsurers, and internal stakeholders.
• Oversee accurate claims records and manage workflow via ECF2 and other platforms.
• Participate in open claims reviews, reserving analysis, and reinsurance projects.
• Mentor junior team members and provide technical guidance.
• Contribute to cross-functional projects and internal committees.

Requirements

• Strong knowledge of the London Market.
• Experience in financial and professional lines.
• Excellent communication skills to explain complex issues clearly.
• Strong networking ability and a collaborative approach.
• Highly organized with the ability to prioritize, meet deadlines, and work autonomously.
• A proactive problem-solver with a “can-do” attitude.
• Experience of insurance and the operation of the London Market and international market.
• Ability to communicate and explain complex issues clearly and succinctly.
• Ability to build trust and effectively network both internally and externally.
• Professional and approachable with a "can do" attitude to successfully interact with senior management/colleagues/external suppliers.
• Good presentation skills.
• Ability to manage time, to meet deadlines and prioritise effectively.
• Ability to work autonomously, as well as being a good team player.
• Ability to use initiative and problem solve issues as they arise.

Skills

• Financial and professional lines claims management
• Broker and stakeholder liaison
• Claims record management
• Workflow management
• Reserving analysis
• Reinsurance project participation
• Mentoring junior staff
• Technical guidance
• Cross-functional project contribution
• London Market expertise
• Communication
• Networking
• Organization
• Prioritization
• Time management
• Problem-solving
• Proactive approach
• Collaborative approach
• Presentation skills

Location

• London

Work Type

• Full-time

Experience Level

• Senior

About the Company

• Berkley Specialty London is a forward-thinking company that values entrepreneurial spirit and innovation.
• Be part of a forward-thinking, entrepreneurial company that values innovation.
• Gain broad exposure across multiple functions and classes.
• Work in a agile team where your input truly matters.
• Enjoy opportunities for professional development and career progression.