About the Role
The Senior IT Engineer manages and supports Resonetics’ Microsoft-based hybrid infrastructure, ensuring reliable, secure, and high-performing systems across corporate and manufacturing environments. This role takes ownership of core infrastructure operations and plays a key role in cross-site infrastructure integrations, security enhancements, and overall operational excellence.
Responsibilities
- Support and maintain enterprise infrastructure, identity, collaboration, cloud, and telecommunications platforms.
- Perform server provisioning, patching, upgrades, and endpoint management activities.
- Troubleshoot network connectivity, system performance, and storage issues to ensure reliability and uptime.
- Administer and maintain virtualization, networking (LAN/WAN/VPN), and storage environments.
- Contribute to larger infrastructure projects and lead small to mid-size initiatives, including infrastructure modernization, cloud migration, and M&A integration activities.
- Implement and maintain monitoring, patching, and configuration management tools.
- Provide Tier 2/3 support for infrastructure and identity-related incidents across multiple sites.
- Manage and maintain backup, recovery, and disaster recovery processes and documentation.
- Collaborate with Security and Operations teams to maintain secure and compliant IT/OT environments, including network segmentation and system hardening.
- Partner with other engineers and vendors during site integrations, contributing to migration planning and validation testing.
- Develop accurate technical documentation, system diagrams, and standard operating procedures to support operational continuity.
- Ensure knowledge sharing and documentation standards are maintained to ensure continuity across global IT operations.
- Contribute to infrastructure automation and operational efficiency initiatives.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience managing enterprise-scale Microsoft infrastructure across multiple sites or business units.
- Demonstrated success managing enterprise infrastructure, cloud, identity, and collaboration platforms.
- Experience independently leading small to mid-size infrastructure initiatives such as cloud migrations, endpoint management deployments, or M&A integrations.
- Proficiency administering enterprise infrastructure, cloud, identity, and collaboration technologies.
- Working knowledge of virtualization, networking (LAN/WAN/VPN), and backup/recovery solutions.
- Experience with endpoint management and patch management tools.
- Strong troubleshooting and analytical skills for diagnosing complex infrastructure and identity issues.
- Familiarity with automation and scripting technologies.
- Understanding of cybersecurity and compliance practices, including system hardening and access control management.
- Strong collaboration and communication skills with cross-functional IT, Security, and Operations teams.
- Ability to communicate technical concepts effectively to both technical and non-technical audiences.
- Proven ability to work independently, prioritize multiple tasks, and deliver high-quality results in a fast-paced environment.
- Must be legally authorized to work in the United States without the need for sponsorship.
Skills
- Microsoft infrastructure management
- Cloud migration
- Identity and collaboration platforms
- Virtualization
- Networking (LAN/WAN/VPN)
- Backup and recovery
- Endpoint management
- Patch management
- Infrastructure automation
- Scripting
- Cybersecurity and compliance
- System hardening
- Infrastructure-as-Code (e.g., Terraform, Bicep)
- PowerShell
- Operational Technology (OT) environments
- Manufacturing systems (MES, SCADA)
Work Type
- Full-time
Experience Level
- 5+ years
Education Level
- Bachelor’s degree in Information Technology, Computer Science, or a related field
Salary/Compensations
- $78,000.00–$124,000.00
About the Company
- Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing, driving innovation in the medical device industry.
