Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
As the Manager of Store Operations and Talent at Sephora, you will lead the people and operational functions of your store. You will oversee staffing, zoning, training, onboarding, scheduling, and the execution of operational standards. You will report to the Store Director and collaborate with other managers, while also managing a team.
Responsibilities
- Conduct final interviews for all key positions and utilize the applicant tracking system for hiring.
- Manage all training functions, developing and executing the store's training strategy.
- Oversee weekly schedule creation, approve time-off requests, and manage the store's payroll process.
- Write and deliver annual performance reviews for direct reports and oversee the store's performance management process.
- Deliver timely feedback for improvement and follow up as necessary.
- Oversee all store operations, ensuring processes meet company standards.
- Manage inventory, including shipping, receiving, returns, tester and supply control, and cycle counts.
- Demonstrate a strong understanding of store sales performance, staffing, payroll, and controllable expenses.
Requirements
- 2-4 years of management experience in the beauty, retail, or customer service industry.
- Previous experience recruiting, staffing, and hiring across all store positions, including leadership.
- Proven ability to create high-performing teams and develop in-store talent.
- Ability to maintain composure and possess managerial courage for difficult conversations.
- Excellent verbal and written communication skills.
- Ability to influence business partners clearly and concisely.
- Experience with Windows, Word, and Excel.
Skills
- Recruiting
- Staffing
- Hiring
- Team Development
- Performance Management
- Inventory Management
- Scheduling
- Payroll Management
- Communication
- Microsoft Office Suite (Word, Excel)
Location
- Toronto, ON, Canada
Work Type
- Full Time
- On-site
Experience Level
- 2-4 years management experience
Salary/Compensations
- CAD$54,800.00 - CAD$68,500.00
Benefits
- Product discounts
- Gratis
- Exclusive brand events
- Extended health and life insurance benefits
- Customizable coverage options
- Paid time off
- Training and development programs
- Internal mobility opportunities
- LVMH programs and job opportunities
- Performance-based bonus opportunities
About the Company
- At Sephora Canada, we’re passionate about finding and sharing beauty in the world.
- Our constant innovation, ability to see and lead trends, and focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian.
- We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.
Equal Opportunity
- Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.