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About the Role

In this high-impact leadership role, you are the strategic architect of the relationship with Kyndryl’s most significant customers. You will build deep, trusted connections with C-suite executives, bringing the full power of Kyndryl’s global expertise to solve complex business challenges and shape the future of Kyndryl's consulting practice.

Responsibilities

• Develop and execute account strategies to grow and retain Kyndryl's most valuable accounts.
• Generate new opportunities and expand existing work into larger scopes and new capabilities.
• Maximize renewals by focusing on selling new offerings and minimizing erosion.
• Take full charge of the account P&L, ensuring customer satisfaction, integrity, and account compliance.
• Create, maintain, and develop deep connections with top-level decision-makers.
• Collaborate with sales team members to ensure a seamless management process.
• Build a strong go-to-market pipeline with partners.
• Use industry knowledge to provide innovative solutions and position Kyndryl as a leader.
• Identify and qualify new opportunities to deliver bespoke services.
• Ensure account excellence and maintain total integrity.
• Transform the future of account management through creativity and expertise.

Requirements

• Minimum of 5+ years' experience running account P&L or large complex projects.
• Experience managing sales process end-to-end.
• Deep knowledge of business and technology trends and industry best practices.
• Proven experience with revenue growth, cost, profitability, trends, and risks.
• Open minded and empathetic approach in relationships with customers.
• Ability to travel 30-40% to client sites.

Skills

• Business and technology trends
• Industry best practices
• Revenue growth
• Cost management
• Profitability analysis
• Risk assessment
• Sales process management
• Account P&L management
• Complex project management
• Executive relationship building
• Partner pipeline development
• Solution delivery
• Account management

Location

• California (San Francisco Bay Area)
• California (All Other)
• Colorado
• Massachusetts
• New York City
• Washington
• Washington DC

Work Type

• Full-time
• Part-time

Experience Level

• 5+ years

Education Level

• Bachelor's degree
• Master's degree

Salary/Compensations

• US: $161,520 to $290,760
• California (San Francisco Bay Area): $193,920 to $348,840
• California (All Other): $177,720 to $319,800
• Colorado: $161,520 to $290,760
• Massachusetts: $161,520 to $319,800
• New York City: $193,920 to $348,840
• Washington: $177,720 to $319,800
• Washington DC: $177,720 to $319,800

Benefits

• Discretionary annual bonus program
• Sales commission plan (if applicable)
• Medical and dental coverage
• Disability insurance
• Retirement benefits
• Paid leave
• Paid time off
• Learning opportunities
• Certifications (Microsoft, Google, Amazon, Skillsoft, etc.)
• Volunteering and giving platform access

About the Company

• Kyndryl designs, builds, manages, and modernizes mission-critical technology systems.
• Kyndryl is committed to building a more equitable and inclusive world.
• Kyndryl offers opportunities for career growth, hands-on experience, and specialization.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
• Kyndryl welcomes people of all cultures, backgrounds, and experiences.
• Kyndryl fosters a workplace where all employees can find and provide support and advice.