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About the Role

This position supports providers by ensuring timely, coordinated care. They work both in clinic and remotely, with responsibilities including triaging patient calls and messages, coordinating prior authorizations, providing patient education, and supporting care transitions. This position offers a hybrid schedule after six months, with two days remote and three days in-clinic, Monday – Friday, 8:00 a.m. – 4:30 p.m.

Responsibilities

Transcribes medical documents, such as physician’s letters, correspondence, nurse’s notes and manuscripts.
Maintains physician’s daily appointment schedule and calendar, schedules meetings, arranges conference calls, reserves catering services, makes travel arrangements and completes travel expense reports.
Schedules appointments and procedures for patients.
Prepares patient charts, including delivering workups.
Greets visitors, answers telephone, takes messages and screens patient inquiries, providing information according to departmental procedures and policies.
Serves as a liaison between patients, physicians and staff, providing routine information to patient inquiries.
Assists administrative/clinical staff during peak times, vacations/illnesses.
Assists with retrieval and delivery of reports, films, etc.
Performs other duties as assigned.

Requirements

High school diploma or equivalent high school certification or combination of education and/or experience.
Medical Office Setting (3 Years)
We are seeking a Medical Secretary with outpatient experience in endocrinology, diabetes education, or chronic disease management who demonstrates clinical experience, organizational skills, and teamwork.
Associate degree
No additional certification/professional licenses unless stated elsewhere in the job posting.
No additional work experience unless stated elsewhere in the job posting.

Skills

Communication
Decision Making
Medical Terminology
Microsoft Office
Software Packages
Working Independently

Location

SAINT LOUIS, MO 63110

Work Type

Hybrid

Experience Level

3 Years

Education Level

High school diploma or equivalent
Associate degree

Salary/Compensations

$19.29 - $29.91 / Hourly

Benefits

Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Free Metro transit U-Pass for eligible employees.
Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
4 weeks of caregiver leave to bond with your new child.
Family care resources are also available for your continued childcare needs.
Adult care resources.
Covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

About the Company

The Division of Endocrinology, Metabolism & Lipid Research has nine clinic sites across the St. Louis metro area with more than 30 clinical faculty and advanced practice providers. We care for patients with a broad range of endocrine conditions and metabolic weight management needs.

Equal Opportunity

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.