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About the Role

The Plant Operations Director is responsible for the overall leadership, management, and strategic direction of the Maintenance and Housekeeping departments for a Continuing Care Retirement Community (CCRC). This position oversees the maintenance and operation of approximately 950,000 square feet of residential, healthcare, and common space while ensuring a safe, clean, compliant, and comfortable environment for residents, visitors, and staff.

Responsibilities

Provide leadership, direction, and supervision for the Maintenance and Housekeeping departments, overseeing approximately 60 team members, including managers, supervisors, technicians, mechanics, custodial staff, and contracted vendors.
Develop departmental goals, performance standards, staffing plans, and succession planning initiatives.
Maintain all campus buildings, grounds, and infrastructure to ensure safety, reliability, and resident satisfaction.
Oversee preventive, predictive, and corrective maintenance programs for all building systems and equipment.
Ensure continuous operation of critical infrastructure, including HVAC, electrical, plumbing, mechanical, life safety, and emergency power systems.
Manage all capital improvement projects, renovations, equipment replacements, and construction activities.
Develop and administer annual operating and capital budgets while identifying cost-saving opportunities without compromising quality or service.
Establish and monitor maintenance work order systems, preventative maintenance schedules, and key performance indicators.
Ensure compliance with federal, state, and local regulations, including OSHA, fire safety, environmental standards, and healthcare accreditation requirements where applicable.
Coordinate emergency preparedness planning and response for weather events, utility outages, and other facility emergencies.
Manage vendor relationships, negotiate service contracts, and oversee contractor performance.
Collaborate with executive leadership and department directors to support organizational goals and resident satisfaction initiatives.
Foster a culture focused on customer service, accountability, teamwork, and continuous improvement.

Requirements

Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or a related field preferred. Equivalent experience will be considered.
Seven to ten years of progressive facilities management experience, preferably within healthcare, senior living, hospitality, or institutional environments.
Minimum of five years of leadership experience managing multiple departments and large teams.
Demonstrated experience managing facilities exceeding 500,000 square feet.
Ability to walk throughout a large campus daily.
Ability to inspect mechanical spaces and construction areas.
Ability to respond to facility emergencies outside of normal business hours as required.

Skills

HVAC systems and controls
Mechanical, Electrical, and Plumbing (MEP) systems
Building automation systems (BAS)
Electrical distribution systems
Fire alarm and fire suppression systems
Emergency generators and backup power systems
Preventive maintenance software and computerized maintenance management systems (CMMS)
OSHA regulations and life safety compliance
Capital planning and facility asset management
Exceptional organizational and time management skills
Strong leadership and team development abilities
Excellent communication and interpersonal skills
Strategic planning and problem-solving capabilities
Financial and budget management experience
Ability to prioritize multiple projects in a fast-paced environment
Commitment to exceptional customer service and resident satisfaction
Sound decision-making under pressure and during emergency situations
Certified Healthcare Facility Manager (CHFM)
Certified Facility Manager (CFM)
Facility Management Professional (FMP)
EPA Universal Refrigerant Certification
Valid driver's license

Location

Redding, Connecticut

Work Type

Onsite
Full-time

Experience Level

7-10 years of progressive facilities management experience
5+ years of leadership experience

Education Level

Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or a related field preferred. Equivalent experience will be considered.

Salary/Compensations

$100,000 to $120,000 annually

Benefits

8 holidays & 3 floating holidays
Vacation and Health & Wellness Paid Time Off
Discounted Meal Program
Associate Referral Bonus Program, up to $1,500
Physical & Mental Health Wellness Programs
Medical, Vision & Dental Benefits; no enrollment waiting period
401k Retirement Plan with Company Match
Company-provided Life Insurance & Long-Term Disability
Eligible to participate in the Company's annual incentive or community bonus program

About the Company

Meadow Ridge is the premier life care retirement community in Fairfield County, located on 136 acres in beautiful Redding, Connecticut.
In this unique and enriching environment, we offer Independent and Assisted Living apartment homes, as well as a skilled Health Center where we provide our residents with quality care and services.
Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

Equal Opportunity

We embrace and encourage our associates’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique.