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About the Role

Provides leadership and operational oversight for clinical education programs, ensuring accurate scheduling, data integrity, accreditation compliance, and a high-quality clinical education experience for medical students.

Responsibilities

• Oversee daily operations of clinical rotation programs including clinical scheduling, site placement, database management, and degree audits.
• Manage clinical education staff, including hiring, training, mentoring, supervision, workload management, and performance evaluations.
• Direct scheduling activities for all clinical students, monitoring schedules, ensuring completion of required clerkships, maintaining accuracy, and addressing conflicts.
• Oversee clinical education data systems, including rotation management systems, clinical site databases, data entry, and reporting.
• Ensure all clinical education activities comply with institutional and regulatory requirements, including FERPA, Registrar and Financial Aid compliance, and accreditation support.
• Serve as a liaison between students, administrators, hospital partnerships, and leadership to facilitate smooth clinical rotation operations.
• Identify opportunities to improve clinical education processes, including workflow improvements, technology implementation, and standardization of scheduling.
• Provide coverage for clinical education operations as needed to ensure uninterrupted service.
• Support institutional initiatives and special projects.
• Represent clinical education operations in institutional meetings and strategic discussions.
• Perform other duties and special projects assigned by leadership.

Requirements

• Bachelor’s degree in healthcare administration, education, business administration, or related field OR equivalent professional experience
• 3–5 years experience in clinical education, scheduling, or academic administration
• 2+ years of supervisory or leadership experience.

Skills

• Strong leadership and staff management skills
• Knowledge of clinical rotation scheduling and medical education processes
• Advanced organizational and problem-solving abilities
• Strong communication and interpersonal skills
• Ability to manage complex data systems and reporting tools
• Proficiency with Microsoft Office and clinical education software systems.

Location

• remote

Work Type

• full-time
• remote

Experience Level

• 2+ years of supervisory or leadership experience
• 3-5 years experience in clinical education, scheduling, or academic administration

Education Level

• Bachelor’s degree in healthcare administration, education, business administration, or related field OR equivalent professional experience
• Master’s degree in healthcare administration, education, or related field (Preferred)

Salary/Compensations

• $90,000 - $100,000 per year

About the Company

• University Support Services LLC (USS) is an affiliate of St. George's University (SGU), a leading provider of international medical education.
• SGU students and faculty come from 151 countries to the island of Grenada, located in the West Indies.
• Our purpose is to support SGU to deliver best in class education for all SGU students.
• We put a special focus on the growing global need for diverse high-quality medical and healthcare professionals.
• USS is pivotal in positioning SGU as a premiere medical degree institute through its student-facing as well as functional support teams.

Equal Opportunity

• USS is an equal opportunity employer.
• As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence, except where there is a bona fide occupational qualification.
• This policy protects applicants and employees from discrimination in the hiring process.