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About the Role
Wise is seeking a Risk Lead to manage the Northam Enterprise and Operational Risk Management team. This role will drive the implementation and management of risk frameworks, control mapping, risk appetite statements, KRIs, and issue management. The position also supports Product Managers in launching new products safely by identifying risks and building scalable controls.
Responsibilities
- Manage, coach and mentor a team of four risk management professionals.
- Manage, partner, and influence senior regional stakeholders across Product, Engineering, Operations, Banking and Compliance.
- Lead the implementation and ongoing management of Enterprise and Operational Risk Management frameworks across US and Canada entities.
- Ensure compliance with relevant regulations and embed risk and control self-assessment processes.
- Conduct in-depth reviews to identify risks and complete control mapping across material processes.
- Design scalable controls and a control monitoring & testing program.
- Lead the development and implementation of risk appetite statements, risk tolerance thresholds, and key risk indicators.
- Create monitoring dashboards with data analysts and Product managers.
- Support first line teams in documenting, solutioning, and prioritizing control gaps.
- Oversee issue remediation activities, including regulatory remediation, using Audit Board.
- Validate closure of remediated issues and advise on risk acceptance.
- Analyze incidents and produce actionable insights.
- Partner with 'first line' teams to support new product launches by identifying and mitigating key risks.
- Ensure a balance of pre-launch and post-launch checks for new products.
- Coordinate the quarterly residual risk assessment process.
- Inform the regional risk profile for reporting to local and global risk committees and boards.
- Promote and embed a proactive risk culture, making risk meaningful and relevant to everyone at Wise.
Requirements
- Experience managing, coaching, and mentoring a team.
- Experience in the financial services, banking, or fintech sector.
- Keen interest and proven experience in payment services, and operational controls and reporting.
- Working knowledge of the OCC regulatory regime relating to enterprise and operational risk management.
- Experience in enterprise risk and operational risk management, risk and control self-assessments, and risk reporting.
- Ability to go deep and understand complex operational processes, identify risks and controls.
- Experience designing and implementing control monitoring, risk appetite statements, and KRIs.
- Comfortable with AI, data analysis, and data-driven problem solving.
- Experience in new product risk assessments, operational risk event analysis, and finding innovative solutions.
- Strong problem-solving, decision-making, and analytical skills.
- Excellent verbal and written communication skills.
- Proficient at drafting concise executive-style narratives for risk committees and board reporting.
- Curious and collaborative with the ability to ask incisive questions.
- Regulatory remediation experience is a plus.
- Understanding of Federal Reserve Bank payment rails and scheme rules is a plus.
- SQL, Looker, and Superset experience is a plus.
- Payment products, ACH payment rails, and payment operations are a bonus.
Skills
- Risk Management
- Operational Risk
- Enterprise Risk Management
- Control Mapping
- Risk Appetite Statements
- Key Risk Indicators (KRIs)
- Issue Management
- Control Monitoring
- Risk and Control Self-Assessments (RCSA)
- Risk Reporting
- Data Analysis
- AI
- SQL
- Looker
- Superset
- Payment Services
- Financial Services
- Fintech
- Banking
- OCC Regulatory Regime
- Federal Reserve Bank Payment Rails
- Scheme Rules
- ACH Payment Rails
- Payment Operations
- Problem-Solving
- Decision-Making
- Analytical Skills
- Communication Skills
- Executive Reporting
Location
- US
- Canada
Work Type
- Full-time
Experience Level
- Lead
- Management
Salary/Compensations
- USD 197500 - USD 282500
About the Company
- Wise is a global technology company building the best way to move and manage the world’s money.
- Wise is on a mission to make people's and businesses' lives easier and save them money when sending money internationally, spending abroad, or making/receiving international payments.
- The company is creating an entirely new network for the world's money.
Equal Opportunity
- For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too.
- We believe teams are strongest when they are diverse, equitable and inclusive.
- We're proud to have a truly international team, and we celebrate our differences.
- Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.