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About the Role

Help families say the perfect goodbye to loved ones as part of our funeral service crew. You don’t need any previous experience in the funeral industry as we provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services. At the Co-op, you’ll be part of something meaningful. Join us today.

Responsibilities

Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
Bear coffins on the day of the funeral and drive funeral vehicles.
Maintain the cleanliness of equipment and facilities, including vehicles.
Prepare coffins and engrave name plates.
Prepare the deceased in our care for viewings and the funeral.
Maintain client management applications daily, inputting detailed and timely information to keep records consistently updated.
Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries.
Preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.

Requirements

A full manual UK driver’s licence.
The ability to perform the physical aspects of the role (such as manual lifting).
Good IT skills, with the confidence to use a range of technology devices (e.g computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.
The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service.
Strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to.
Comfortable with direct physical contact with the deceased as part of normal duties.

Skills

Manual lifting
IT skills
Customer service
Attention to detail
Accuracy
Professionalism
Dignity
Respect
Health and safety standards
Driving

Location

Purley, CR8 4DA

Work Type

Part time
18.75 hours per week
Working a variety of shifts Monday-Friday
On call rota

Experience Level

No previous experience required

Salary/Compensations

£14.99 per hour

Benefits

London allowance
Competitive salary
Excellent pension scheme
Discounts on a range of Co-op products and services
30% off Co-op branded products
10% off other brands in our food stores
23 days holidays (pro rata, rising with service)
Pension with up to 10% employer contributions
Employee Assistance Programme
Virtual GP
Free eye tests
Endless career development opportunities including apprenticeships
Friendly, supportive team
Stream - a money management app

About the Company

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive.

Equal Opportunity

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.