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About the Role
Join a dynamic and passionate team as a Room Attendant at a magnificent five-star, luxury hotel. Enjoy career progression and world-class training within an award-winning environment.
Responsibilities
- Respond promptly to requests from guests and other departments.
- Fill cart with supplies and transport cart to assigned area.
- Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
- Replace guest amenities and supplies in rooms.
- Replace dirty linens and terry with clean items.
- Make beds and fold terry.
- Clean bathrooms.
- Remove trash, dirty linen, and room service items.
- Check that all appliances are present in the room and in working order.
- Straighten desk items, furniture, and appliances.
- Dust, polish, and remove marks from walls and furnishings.
- Vacuum carpets in guest rooms and hallway.
Requirements
- Previous experience working within a similar environment preferred.
- Good level of English essential.
- Eligible to work in the UK.
Skills
- Strong Communication skills (verbal, listening, writing)
- Attention to detail
- Pro-active and reliable
- Able to work alone and within a team
Location
- London
Work Type
- Full-time
Experience Level
- Preferred previous experience in a similar environment
Education Level
- Good level of English
Salary/Compensations
- Competitive salary package
Benefits
- 28 days holiday including bank holidays increasing to a maximum of 35 days
- Accommodation Service Charge upon successful completion of probation
- Season ticket loans
- Discounted room rates for you & friends and family
- Recommend a friend scheme
- Complimentary dry cleaning
- Pension scheme
- Life assurance
- Competitive car lease schemes
- Access to major high street discounts
- World-class international career opportunities within Marriott hotels tailored to your specific needs
- Professional learning and development opportunities
- Tuition aid
- Exclusive access to the world’s leading management minds
- Complimentary meals on duty
- Flu vaccinations
- Complimentary use of the Gym
- Eye care vouchers
- Cycle to work scheme
- Creative workshops
- Support volunteer programmes like Magic Breakfast
- Community activities
- Plant a tree
- Annual parties, Christmas lunches, summer BBQ's and Easter celebrations
- Length of service rewards and invitations to recognition events
- Monthly/yearly recognition schemes
- Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat
- Recognising personal milestones – new baby, wedding, birthdays and anniversaries
- Retirement parties
About the Company
- Experience 5-star service at the London Marriott Hotel Grosvenor Square, perfectly situated in the upscale Mayfair neighbourhood.
- The hotel features newly refurbished bedrooms and suites, steakhouse dining at Gordon Ramsay Bar & Grill, and modern fare at Lucky Cat by Gordon Ramsay.
- The hotel offers 12,109 square feet of high-tech venue space, including a grand ballroom.
- We are part of Marriott International, the world's leading, award-winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
Equal Opportunity
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.