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About the Role

The Strategic Education Advisor provides strategic, operational, and analytical support for the delivery and administration of the CPA Pre-Certification Program and the continued development of the new CPA Professional Program. This role acts as a trusted advisor and subject matter expert, supporting program and examination delivery, operational planning, stakeholder engagement, reporting and analytics, budgeting, process improvement, and issue escalation management. The position is a full-time contract for an estimated 16 months duration, until December 2027.

Responsibilities

Provide strategic and operational advice, including preparing briefing materials, business cases, and recommendations.
Identify operational risks and support the implementation of the new CPA Professional Program.
Investigate and resolve complex student issues, providing recommendations on policy interpretations, accommodations, and exceptional cases.
Analyze student feedback and trends to drive improvements.
Support communications related to programs, examinations, and student-facing initiatives.
Support operational performance reporting and analyze key business data.
Ensure data integrity to support evidence-based decision-making.
Partner with stakeholders to improve business processes, systems, workflows, and reporting capabilities.
Support Salesforce enhancements and testing activities.
Support budgeting, forecasting, and financial monitoring activities.
Analyze expenditures, revenues, and variances.
Build and maintain effective relationships with internal and external stakeholders.
Participate in committees, working groups, and special projects to advance organizational objectives.

Requirements

A CPA designation and a post-secondary degree or diploma in Commerce, Business, or a related field.
A minimum of five years of experience in professional education, ideally within the CPA profession or a similar credentialing, regulatory, or post-secondary environment.
Experience with competency-based education, program delivery, candidate support, learning design, and supporting senior leaders is preferred.
Strong analytical, critical thinking, and problem-solving skills.
Experience analyzing data and preparing reports to support decision-making.
Excellent organizational skills and the ability to manage multiple priorities, competing deadlines, and changing demands in a fast-paced environment.
Strong written and verbal communication skills.
Ability to manage confidential information and effectively engage with diverse stakeholders.
A collaborative, relationship-focused approach.
Demonstrated ability to build and maintain positive working relationships across teams and stakeholder groups.
Proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, and Outlook.
Experience with education or learning management platforms is an asset.
An MBA is considered an asset.

Skills

Strategic advice
Operational advice
Analytical support
Program delivery
Examination delivery
Operational planning
Stakeholder engagement
Reporting
Analytics
Budgeting
Process improvement
Issue escalation management
Student experience enhancement
Operational effectiveness improvement
Data analysis
Critical thinking
Problem-solving
Organizational skills
Communication skills
Relationship building
Microsoft 365 proficiency
Salesforce enhancements
Competency-based education
Candidate support
Learning design

Location

Hybrid

Work Type

Full-time
Contract

Experience Level

Minimum of five years of experience in professional education

Education Level

Post-secondary degree or diploma in Commerce, Business, or a related field
CPA designation
MBA is considered an asset

Salary/Compensations

$82,900 - $103,700 per annum

Benefits

Industry-leading benefits
Mental health resources
Savings programs
Sustainable approach to work
Investment in growth through learning and professional development opportunities
Stretch projects
Secondments
Genuine paths for career progression
One-time bonus towards a home office

About the Company

CPA Ontario operates at a rare intersection, both regulator and membership body, responsible for upholding the integrity of the CPA designation while supporting more than 105,000 members and 19,000 students across the province.
Our work sits between business and the public interest, between the evolving demands of industry and the standards that make trust possible.
Careers built here tend to look different because the work itself is different.
You are not simply contributing to an organization. You are helping shape a profession that touches nearly every sector of the economy at a moment when expectations, technology, and the nature of work are all being rewritten.

Equal Opportunity

CPA Ontario is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.