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About the Role

Digitas is seeking a Manager, Media Business Operations to provide operational and financial support and leadership to media campaigns and solutions for a prominent financial services client. You will manage a team of Analysts focused on client financial health, systems evaluation, billing reconciliations, audit compliance, process architecture, legal contract support, and growth initiatives.

Responsibilities

• Manage, support, and own media financials for the assigned client including monthly billing reconciliations, executing audits, vendor invoice validation, and similar tasks.
• Meet with client to present updates, identify and triage issues, and develop and implement solutions.
• Ensure campaigns are properly set up in the system and regularly review campaigns for accuracy and alignment to financial, business, and operational expectations.
• Serve as a key stakeholder in buying tool evaluations, process rollouts, user subscriptions and tool integrations including preparation of POVs, recommendations, etc.
• Work with vendors to create solutions that work best to satisfy the needs of agency and our client.
• Review, negotiate, and manage agency contracts from a business and compliance standpoint in partnership with our legal team.
• Escalate operational challenges and financial inconsistencies to management and bring well-thought out solutions to the table.
• Partner with multi-level, cross-functional media teams, finance, accounts payable, legal and leadership to ensure a seamless integration of work.
• Evaluate, assess, and recommend the most effective financial and operational solutions to satisfy clients' objectives.
• Maintain a clear and reasonable vision of "next steps" and the "big picture" during meetings or when the parameters of a project changes.
• Meet regularly with Media Business Operations leads to evaluate task execution and provide ongoing feedback to improve efficiency.
• Enforce adherence to internal audit controls and participate in external audits.
• Manage and mentor a small team of analysts, ensuring quality of deliverables and supporting their career growth and development.

Requirements

• Bachelor’s degree in finance, business, advertising, marketing, or related field preferred; experience may be substituted.
• 5+ years of progressively-responsible professional experience supporting media operations and finance in an advertising agency environment.
• Experience working with specialized tools like Prisma, MediaTools/Guideline, or similar.
• Extensive experience managing media finance and operations initiatives with a specific focus on budget management and reconciliation.
• An understanding of media campaigns, planning, and buying in an advertising agency environment.
• Prior experience managing people and the ability to mentor and guide team members to get the best out of them and drive career growth and development.
• Prior experience working with and presenting directly to clients.
• Highly organized with an exceptional attention to detail.
• Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation.
• Experience working alongside the financial industry or other regulated industries is a plus.
• Active listener with exceptional storytelling, verbal & written communication, presentation, and negotiation skills as well as a high degree of emotional intelligence.
• A natural sense of urgency with an ability to work quickly, efficiently, and accurately within tight deadlines and constantly-evolving project parameters, scope, and goals.
• Flexible and adaptable with an ability to manage and drive success across multiple concurrent projects and competing priorities.
• Comfort operating with a high level of ownership, autonomy, and accountability.
• Highly collaborative but independently capable.

Skills

• Media operations
• Finance
• Client management
• Team management
• Budget management
• Billing reconciliations
• Audit compliance
• Process architecture
• Contract negotiation
• Communication
• Presentation
• Negotiation
• Storytelling
• Generative AI tools

Location

• Boston
• New York

Work Type

• Hybrid

Experience Level

• Manager
• 5+ years

Education Level

• Bachelor's degree

Salary/Compensations

• USD $75,050.00 - USD $115,024.00/Annually

Benefits

• Medical coverage
• Dental
• Vision
• Disability
• 401K
• Parental and family care leave
• Family forming assistance
• Tuition reimbursement
• Flexible time off

About the Company

• Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks.
• We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities.
• Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce.
• Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.

Equal Opportunity

• Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger.
• It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization.
• We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
• All your information will be kept confidential according to EEO guidelines.