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About the Role
We are seeking a handy, curious individual with a passion for coffee to service commercial espresso machines, brewers, grinders, and water systems. This role involves independent field work, diagnosing and repairing equipment, and ensuring customer satisfaction.
Responsibilities
- Perform two to three service calls daily at commercial coffee locations.
- Measure voltage, resistance, capacitance, and continuity using a multimeter.
- Trace faults using electrical and hydraulic diagrams.
- Identify thread types and outlet configurations, fabricating adapters as needed.
- Disassemble and reassemble equipment with meticulous attention to detail.
- Look up part numbers using parts diagrams and machine documentation.
- Write accurate, professional service notes.
- Manage time and tickets within the ServiceTitan dispatch platform.
- Communicate repair findings clearly and professionally to customers.
- Taste coffee after repairs to verify machine calibration.
Requirements
- Comfortable using a multimeter and basic hand tools.
- Experience with home electrical work, plumbing repairs, or hands-on projects.
- Valid driver's license.
- Clean driving record.
- Ability to lift 75 lbs.
- Smartphone capable of running required apps.
- Secure address for parts deliveries.
- Ability to handle basic vehicle maintenance (e.g., flat tires, scheduled maintenance).
Skills
- Multimeter usage
- Basic hand tools
- Electrical diagnostics
- Hydraulic diagnostics
- Parts identification
- Technical writing
- Customer communication
- Equipment calibration
Location
- South-Central United States
- Pacific Northwest United States
Work Type
- Field service
- Full-time
Experience Level
- Entry-level
- Experienced
Salary/Compensations
- $20–$25/hour
- 30 - 60 hours per week
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Company vehicle after training
- Path forward in a skilled trade
About the Company
- Caffeinated Coffee Repairs services commercial espresso machines, brewers, grinders, and water systems.
- We provide dispatch, scheduling, and back-office administrative support.
- Inventory is tracked digitally and reordered automatically.
Equal Opportunity
- Military friendly employer
- Equal opportunity employer