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About the Role

We’re looking for a talented regional manager responsible for the overall operations of several properties, ensuring efficient operations, overseeing vendor contracts and maintenance, lease administration, monthly reporting, and maintaining a positive experience for residents, associates, and property owners.

Responsibilities

• Oversees property operations including resident satisfaction and retention, lease administration, rental collection and delinquency management, property P&L, and property marketing.
• Ensures a high level of client customer satisfaction.
• Manages the full associate lifecycle, including recruiting, mentoring, and performance management.
• Creates strategic marketing plans to attract and retain residents.
• Manages properties' annual budget, P&L statements, general ledger, and creates necessary reports.
• Understands and adheres to operations guidelines for each property as established within the Property Management Agreement.
• Regularly inspects properties to ensure curb appeal, efficient office and maintenance operations, and competitive market positioning.
• Responds to escalated resident complaints and issues, serving as a liaison between residents, the corporate office, and regarding common area maintenance and rule enforcement.
• Oversees site natural disaster and emergency evacuation plans.
• Manages property and associate safety records, property loss claims, and risk management initiatives.
• Performs other responsibilities as assigned by management.

Requirements

• High School diploma or equivalent required; Bachelor’s degree preferred.
• Five to ten years of property management experience required.
• Three to five years of direct management experience required.
• Prior experience in Yardi or another equivalent property management system required.
• Real estate license as required by state or local law.
• Understanding of HUD and/or loan assistance process preferred.
• Knowledge of P&L Statements, GL’s, and budgeting required.
• Three to five years of ownership-level responsibilities of resident rental lifecycle activities required.
• Required to pass the Avenue5 Fair Housing, Diversity and Inclusion Training within 30 days of employment.

Skills

• Ability to effectively interact with residents, suppliers, other associates, and clients.
• Ability to create a positive work environment by leading and communicating a shared vision, providing coaching and development.
• Ability to relay technical concerns with adequate detail, quickly and accurately.
• High degree of initiative and problem-solving ability.
• Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
• Ability to organize work, engage in multiple tasks simultaneously, and meet deadlines.
• Ability to write reports and business correspondence.
• Excellent written and verbal communication skills.
• Strong interpersonal skills to effectively and sensitively communicate with all levels of management.
• Ability to work independently and prioritize effectively in a fast-paced environment.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to lift, push and pull up to 40 pounds.
• Hearing and visual ability to observe and detect signs of emergency.
• Ability to sit, stand, reach, bend and stoop for extended periods.
• Ability to talk and express ideas through spoken word, conveying detailed or important spoken instructions accurately, loudly, or quickly.
• Ability to perceive sounds at normal speaking levels with or without correction.
• Ability to receive detailed information through oral communication and make sound discriminations.
• Visual requirements including color, depth perception, and field vision.
• Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct.
• Ability to tolerate stressful situations.
• Ability to work under minimal to moderate supervision.

Work Type

• Full-time

Experience Level

• 5-10 years property management experience
• 3-5 years direct management experience

Education Level

• High School diploma or equivalent
• Bachelor's degree preferred

About the Company

• Avenue5 is a growing, vibrant third-party multifamily property management firm with locations across the United States.
• We foster a vibrant, inclusive, make-it-happen culture where associates are listened to, recognized, given room to grow, invested in, considered in decisions, and celebrated.

Equal Opportunity

• Avenue5 is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.