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About the Role
5 STAR Event Services is seeking Event Staff/Security Guards to ensure the safety and comfort of clients, guests, and employees at upcoming events in the Austin, TX Metroplex. This part-time role offers the opportunity to work at exciting events while developing customer service and security skills.
Responsibilities
- Enforce and uphold the integrity of public and private areas of the venue.
- Monitor entry and exit points to specific areas of the venue.
- Perform routine search procedures including bag searches and screening of guests and their tickets, bags, credentials, etc. prior to guest entry to ensure that no prohibited items enter the venue.
- Greet and direct guests to seating areas and various services.
- Maintain open and smooth access routes of patron/vehicle walkways.
- Receive and act on complaints from patrons according to policies and procedures.
- Enforce all policies and procedures throughout the facility and report any suspicious behaviors or activity.
- Aide in the direction of orderly evacuation of the building during emergencies.
- Provide security escorts per event requirements.
Requirements
- High School diploma or GED equivalent.
- At least 18 years of age.
- Reliable forms of communication and transportation.
- Texas Non-Commissioned Guard Card (Level II Training & Exam provided for free).
- Applicants are required to apply, pass exam, submit to fingerprinting, and criminal background check.
Skills
- Strong customer-service attitude
- Professional appearance
- Excellent written and oral communication skills
- Ability to understand and interpret credentials, documents, signs, rules, policies, and instructions
- Ability to communicate effectively with clients, patrons and other employees
- Ability to multi-task, cross-train and learn new skills quickly
- Ability to remain calm and level-headed under high-pressure situations
Location
- Central Texas - Austin, TX 78744
Work Type
- Part Time
- Evening and weekend work schedules
- Flexible availability
Experience Level
- None
Education Level
- High School
Benefits
- Competitive Pay
- Get paid to be part of the Best Events
- Events Year Around
- Develop Skills
- Customer Service
- Security
- Have Fun
- Get to Know Your City, Your Teams
About the Company
- 5 STAR Event Services is a specialty Event Security/Staff provider specializing in the sports and entertainment industries.
- Since 2000, our security officers and event staff personnel have delivered industry leading service to fans at more than 40,000 events in Houston, Austin, and San Antonio, Texas.
- Our clients include, Circuit of the Americas, NASCAR, Formula 1, MotoGP, H-E-B Center at Cedar Park, AHL Hockey, G League Basketball, LovB Volleyball, stadiums, arenas, theaters, symphonies, festivals, conventions + more.
- 501-1000 employees
- Founded 2000
- DPS License # B09954
- Privately Held
- Women's Business Enterprise
Equal Opportunity
- Equal Opportunity Employer