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About the Role

This position is responsible for managing the administrative functions of the residence to ensure compliance with government regulations, effective administrative support to programs and efficient interaction with other facility departments. The incumbent serves as a part of the senior administrative team at this facility, with significant input into policy decisions affecting the facility as a whole.

Responsibilities

• Supervise administrative support to program staff, ensuring efficient program operation and achievement of program goals.
• Oversee vacancy control, including coordination with the facility’s maintenance and operations units and city agencies, to ensure maximal revenue consistent with program goals and eligibility criteria.
• Administer on-site fiscal functions, including invoicing of receivables, control of petty cash and review of financial reports to ensure fiscal accountability, timely receipt of revenue, accuracy of financial records, compliance with funding source guidelines and adherence to Serenity House policies and procedures.
• Administer attendance, payroll and other onsite human resources’ functions to ensure that personnel receive appropriate compensation and benefits and that recruitment, hiring and termination of personnel is processed in a prompt and effective manner.
• Act as chief facility liaison to government funding agencies, Homeless services liaison, to Serenity House support departments and the Assistant Administrator of Administration and Finance, Homeless Services, facilitating effective communication, compliance with reporting requirements, accurate record keeping and the timely and efficient processing of program needs.
• Initiate, plan, implement, assist with and follow-up on special projects to meet ad-hoc demands upon the facility and its Director.
• Ensure maximum productivity and development of staff by managing human resources’ functions for the administrative unit.
• Plan, develop and implement administrative support policies and procedures, ensuring uniformity of service within the Division, compliance with Tier II Regulatory Agencies and synchronization with other facility service units.
• Oversee the timely collection, preparation and analysis of administrative, client and program information to generate reports and memos, evaluate program performance and determine unmet needs.
• As a member of the interdisciplinary administrative team, participate in the development of facility policies, procedures and programming and function as an administrative team member to enhance overall service provisions and inter-unit staff collaboration.

Requirements

• At least five (5) years administrative office management experience
• At least two (2) years of supervisory experience and office management systems.
• Strong verbal and interpersonal communication skills with focus on providing excellent client services.
• Strong written communication skills and ability to complete reports, as assigned
• Demonstrate ability to interact effectively and collaboratively with a diverse community of residents, program staff and external vendors.
• Ability to exercise good judgment and apply problem solving skills.
• Experience working collaboratively in a team oriented and outcomes focused environment.
• Must be able to lift to 5 pounds at times
• Must be able to access and navigate each department at the organization’s facilities

Skills

• Knowledge of data base management systems
• Knowledge of word processing
• Knowledge of local area networks
• Knowledge of bookkeeping
• Knowledge of public relations
• Knowledge of grant procurement

Location

• Bronx, NY

Work Type

• Full-time

Experience Level

• 5 years administrative office management experience
• 2 years supervisory experience

Education Level

• Bachelor’s degree in an appropriate social service field or administration.

Salary/Compensations

• $87,702.68 - $87,702.68 Salary/year

Benefits

• Medical (including prescription coverage)
• Dental & Vision
• Commuter Benefits
• Employee Assistance Program
• Paid Holidays
• Annual Paid Time Off (23 days)
• Life Insurance
• Long Term Disability
• Retirement Benefits Plan (403B)
• College student debt forgiveness (PSLF)

About the Company

• The African American Planning Commission Inc. (AAPCI) is a nonprofit organization founded in 1996, committed to reducing homelessness and addressing the related issues of domestic violence, HIV/AIDS, mental illness, substance abuse, shortage of affordable housing, and unemployment in the communities in which we live and serve.
• AAPCI has grown exponentially — from a dedicated staff of one, with nothing but a vision and a zero operating budget, working out of borrowed office space in 1996, to 35 full and part-time employees in 2014.
• Services include the provision of three hot meals and snacks each day, 24-hour shelter, social supportive services, employment preparation services, and housing placement assistance as well as crisis case management services.
• We’re completely committed to building and maintaining a great organizational culture that involves active employees – people looking to give back to the community, wanting to inspire creativity in others and motivate and empower one another.

Equal Opportunity

• AAPCI is an equal employment opportunity employer, and understands that embracing our differences makes us a stronger, better agency.
• We appreciate the importance of having a workforce that reflects the various communities in which we work and we strive to create an inclusive environment where diverse employees want to work and where they can flourish professionally.
• In furtherance of our culture, all qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.
• AAPCI is subject to, and in compliance with, the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors.
• AAPCI will consider requests for reasonable accommodations consistent with applicable law and the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors.