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About the Role

Relay is seeking a Data Analyst, Product to bridge data insights with strategic business decisions during an exciting growth phase. This role will empower product and business teams with actionable insights to make informed, data-driven decisions that meet customer needs.

Responsibilities

• Propose analytical solutions and data insights to drive improvement in key strategic pillars through collaboration with cross-functional teams.
• Identify and track core KPIs, build dashboards and reports to ensure teams have necessary data for effective functioning.
• Perform in-depth analysis to drive insights and inform business recommendations by presenting trends to stakeholders.
• Monitor and evaluate data quality to ensure accuracy and consistency.
• Deliver high-quality data models, easy-to-interpret visuals, and reports that demonstrate understanding of business needs.
• Apply statistical methods to dissect and interpret data for predicting and evaluating new product features and market opportunities, including conducting A/B tests.
• Integrate and analyze data from user feedback, surveys, operational metrics, and event logs to connect insights to business outcomes.
• Report outcomes and insights to stakeholders, including senior leadership, to influence future data-driven decision-making.

Requirements

• 2+ years of experience as a Data Analyst, Business Analyst, or in another data-focused role.
• Fluent in SQL, including writing complex queries, working with window functions, optimizing performance, and understanding data warehousing concepts and security best practices.
• Experience using business intelligence and data visualization tools such as Metabase, Sigma, Periscope, Mode, or similar platforms.
• Track record of using data to influence business decisions.
• Ability to start with the business problem before jumping into the data, asking thoughtful questions to understand context and objectives.
• Experience working with large datasets, from exploration and analysis through to delivering insights.
• Comfortable working independently while partnering with cross-functional stakeholders.
• Clear communication skills, ability to build strong relationships with stakeholders, and enjoy collaborating across multiple teams.
• Ability to thrive in ambiguity and adapt quickly in a fast-paced environment where priorities, processes, and data infrastructure continue to evolve.

Skills

• SQL
• Business Intelligence Tools
• Data Visualization Tools
• Data Analysis
• Statistical Methods
• A/B Testing
• Data Modeling
• Cloud Computing (AWS, GCP or Azure)
• Cloud Data Warehouse Platforms (Bigquery, Snowflake, Redshift, etc.)
• dbt
• Python
• R

Location

• In-person interview required

Work Type

• Full-time

Experience Level

• 2+ years

Salary/Compensations

• $99,000 CAD to $121,000 CAD
• Typical starting salary: $110,000 CAD

Benefits

• Perks and benefits information available on Candidate Hub

About the Company

• Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money.
• We replace financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.
• We are looking for people who are relentless, curious, and care deeply about the work.
• We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive.

Equal Opportunity

• If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner.
• For compliance reasons, all offers of employment at Relay are conditional upon a successful background check and employment verification through Certn.