About the Role
Sierra is building a platform to help businesses create better customer experiences using AI. This role will own the full-cycle recruiting process for various business functions, ensuring an exceptional experience for all involved.
Responsibilities
- Own the full-cycle, end-to-end recruiting process for business roles across go-to-market (Sales, Marketing, Customer Success), Operations, Finance, People, and other cross-functional teams.
- Deliver an exceptional experience for candidates, interviewers, and hiring managers.
- Act as a strategic hiring partner to business leaders, collaborating closely to define role requirements, develop clear position profiles, and align on hiring plans, priorities, and timelines.
- Design and execute proactive sourcing strategies across multiple channels to attract both active and passive candidates for business roles in competitive markets.
- Build and maintain strong candidate pipelines, effectively assessing, engaging, and closing top business talent.
- Drive an efficient, structured, and equitable interview process while continuously improving hiring workflows and candidate experience.
- Track, analyze, and report on key recruiting metrics (time-to-fill, pipeline conversion, source effectiveness, candidate experience) and share insights with hiring managers and Sierra leadership on a regular cadence.
Requirements
- 5–8+ years of full-cycle recruiting experience in a high-growth tech company, with early-stage startup experience preferred.
- Proven success recruiting and closing candidates across business functions, including GTM, operations, and corporate roles.
- Strong ability to build trusted, consultative relationships with hiring managers and interview teams.
- Excellent stakeholder management, communication, and prioritization skills in a fast-paced environment.
- Data-driven approach to recruiting with experience using metrics to inform hiring decisions and process improvements.
Skills
- Recruiting
- Sourcing
- Stakeholder Management
- Communication
- Prioritization
- Data Analysis
Location
- San Francisco
- Atlanta
- New York
- London
- Paris
- Madrid
- Munich
- Singapore
- Tokyo
- Sydney
Work Type
- In-person
- Full-time
Experience Level
- 5-8+ years
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Equity plans
About the Company
- Sierra is creating a platform to help businesses build better, more human customer experiences with AI.
- We are guided by a set of values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
- Our co-founders are Bret Taylor and Clay Bavor, with extensive experience in tech leadership roles at companies like Salesforce, Facebook, Google, and OpenAI.
Equal Opportunity
- We encourage you to apply even if your experience doesn't precisely match the job description.
- We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
