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About the Role

Provide strategic nursing leadership and clinical oversight for Near Patient Nursing teams across South Korea and Japan, with a supervisory interface for the regional center in Singapore. This role ensures effective governance, recruitment, retention, and professional development of the nursing workforce, serving as a visible and influential senior nurse leader.

Responsibilities

• Act as a senior representative of the nursing workforce at client meetings and workshops.
• Provide active supervisory interface and leadership to Pacific Near Patient Nurse Leads and their teams.
• Drive the optimization and standardization of clinical case management globally.
• Oversee the platform contractual KPIs with the Nurse Manager in Singapore.
• Ensure consistent delivery of a professional, customer- and client-focused service by nursing teams.
• Act as a point of technical expertise, providing guidance and advice.
• Collaborate with Regional Medical Directors to ensure seamless medical and operational excellence.
• Provide leadership and supervision of the nursing workforce within the Near Patient Program.
• Build positive and effective relationships with Near Patient Program personnel.
• Ensure appropriate line management support is in place for personnel management and professional development.
• Make key decisions for nursing recruitment initiatives.
• Oversee Nurse Leads in recruiting high-performing staff and creating development plans.
• Ensure Nurse Leads and their teams receive sufficient support for personal and professional development.
• Oversee Near Patient case workload for the client program.
• Provide senior case direction, support, and guidance to Near Patient Nurse Leads.
• Oversee Nurse Leads in ensuring case management escalation occurs per protocols.
• Partner with Nurse and Physician Leads to support daily handovers and oversight of care coordination.
• Maintain a strong interface with Pacific Leadership and operations teams for regional coordination.
• Guide Near Patient Nurse Leads in ensuring nurses stay updated with governance and regulation.

Requirements

• Registered Nurse with Bachelor of Nursing or equivalent.
• Post graduate qualification in nursing.
• Post graduate experience and/or qualification in managing nursing teams is an advantage.
• High level of broad medical knowledge.
• High level of nursing managerial experience.
• High level experience in delivering training to internal and external audiences.
• Previous experience of US or Five Eyes (FVEY) military or care, and preferably TRICARE.
• Previous experience working in Japan and/or Korea.
• High functioning IT knowledge and expertise in Microsoft and CRM systems.
• Excellent verbal and written English communication skills.
• Japanese or Korean language is an advantage.

Location

• South Korea
• Japan
• Singapore

Work Type

• Full-time

Experience Level

• Post graduate experience in managing nursing teams
• High level of nursing managerial experience

Education Level

• Bachelor of Nursing or equivalent
• Post graduate qualification in nursing

Benefits

• Warm, supportive and open company culture
• Full-time (paid) induction training
• Regular coaching to further support and develop skills
• Dynamic and respectful workplace where expertise, innovation, and collaboration drive success

About the Company

• International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries.
• International SOS Government Services administers the TRICARE Overseas Program providing high-quality, accessible health care services for U.S. Military service members, family members, retirees, and other eligible beneficiaries overseas.
• We celebrate diversity on a global scale and encourage every colleague to bring their personal best by creating an environment of inclusion and equal support.
• By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations.
• 13,000 experts | 1,200+ locations | 90 countries | 110+ languages

Equal Opportunity

• We celebrate diversity on a global scale and encourage every colleague to bring their personal best by creating an environment of inclusion and equal support.