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About the Role

As an Operations Analyst within the L&H Executive Office, you will be a key enabler of operational excellence across the Americas Market Units of L&H Re, P&C Re and the In-Force Optimization team. Working closely with the Department Operations Officers (DOOs), you will contribute to a wide range of strategic and operational priorities — from performance reporting and governance to executive communications, event management, to audit coordination and operational risk management. This is a dynamic, high-visibility role in a fast-paced, collaborative environment where your work will help provide information and coordination to support leadership decision-making and business outcomes.

Responsibilities

Support operational, governance, planning, and business management activities across the Canada and US Market Units and the In-Force Optimization team, working with stakeholders across L&H and the Canadian Composite Market in North America.
Prepare and maintain standard reports, ensuring timely availability of key performance indicators to support leadership steering and performance monitoring.
Develop high-quality presentation materials for management meetings, committee updates, town halls, internal and external events, team offsites, and communication packages.
Provide qualitative and quantitative analysis on key operational topics, including cost management and follow-up on operational risk mitigation actions.
Support change management and performance management initiatives, including executive presentation preparation and implementation of strategic priorities.
Leverage AI and digital productivity tools to analyze information, create content, automate routine activities, and continuously improve ways of working.
Collate and synthesize internal and external data, translating findings into actionable recommendations that support business decisions.
Assist with governance-related activities, including compliance topics, records management, control evidence collection, action tracking, and follow-up on key business commitments.
Contribute to employee engagement programs and event management, helping foster a connected and motivated team culture.
Take on ad hoc tasks and evolving responsibilities as business needs arise, demonstrating agility and a solutions-oriented mindset.

Requirements

Bachelor's degree in a relevant field or equivalent professional experience.
Strong analytical and financial acumen — ability to work with diverse data sources, draw meaningful insights, and translate findings into clear, actionable recommendations.
Proficiency in Microsoft 365 applications — including Teams, Excel, PowerPoint, SharePoint, and Copilot, with demonstrated ability to produce polished, executive-ready materials.
Project management and planning skills — proven ability to coordinate and support the execution of a portfolio of activities across multi-functional and global teams.
Stakeholder management and communication skills — ability to build effective working relationships across teams, functions, and levels of the organization, handling sensitive and critical information with discretion.
Comfort with AI and digital productivity tools — experience using technology to analyze information, automate routine tasks, and continuously improve ways of working.

Skills

Analytical skills
Financial acumen
Microsoft 365 applications
Teams
Excel
PowerPoint
SharePoint
Copilot
Project management
Planning
Stakeholder management
Communication
AI tools
Digital productivity tools
Power BI
Power Automate
SQL
Access
Stargate
Reporting
Visualization
Automation

Location

Hybrid

Work Type

Hybrid

Experience Level

Professional

Education Level

Bachelor's degree

Salary/Compensations

CAD $75,000-$110,000

Benefits

Total compensation approach considering base pay, short- and long-term incentives, and benefits offered.

About the Company

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient.
We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.
We cover both Property & Casualty and Life & Health.
Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients.
This is possible thanks to the collaboration of more than 15,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking.
We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics.
In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

Equal Opportunity

Swiss Re is an equal opportunity employer.
It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law.
Decisions on employment are solely based on an individual's qualifications for the position being filled.
During the recruitment process, reasonable accommodations for disabilities are available upon request.
If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.