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About the Role

Plan and manage restaurant, room service, and other food and beverage outlets to achieve customer satisfaction, quality service, and financial goals while adhering to corporate policies and regulations.

Responsibilities

• Direct the day-to-day operations of the restaurant and room service for breakfast, lunch, and dinner periods.
• Direct the day-to-day operations of the bar.
• Manage Human Resources in various outlets to attract, retain, and motivate associates.
• Implement company programs and manage outlet operations to ensure compliance with LSOPs, SOPs, safety regulations, and federal, state, and local regulations.
• Forecast, implement, monitor, control, and report on outlet budgets to maximize revenue and minimize expenses.
• Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience.
• Create, recommend, and implement promotions, displays, and ideas to capture more guests and a larger share of the local market.
• Monitor and control the maintenance and sanitation of outlet areas and equipment.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Requirements

• Minimum two years of post-high school education.
• Two+ years of full employment in a related position.
• Hotel experience preferred.
• Requires thorough knowledge of restaurant/hotel practices and procedures.
• Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations.
• Ability to make decisions generally guided by established policy and procedures.
• Ability to work effectively under time constraints and deadlines.

Skills

• Supervision skills
• Management skills
• Communication skills
• Leadership skills to motivate and develop staff
• Ability to set priorities, plan, organize, and delegate
• Written communication skills to be concise, well organized, complete, and clear
• Effective verbal and written communication skills
• Ability to adapt communication style to suit different audiences
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

Location

• Times Square, New York City

Work Type

• Full-time

Experience Level

• Two+ years of related experience

Education Level

• Minimum two years of post-high school education

Salary/Compensations

• $80,000.00 - $90,000.00 Annually

Benefits

• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
• Vision insurance programs through EyeMed
• Vacation, Sick and Holiday programs
• Pet insurance through the ASPCA
• Supplemental, Spousal and Child Life insurance
• Short and Long-Term Disability plans
• 401(k) Savings Plan with matching funds
• Discounts through 'YouDecide' and Hotel Room Discount programs

About the Company

• Sophisticated design, luxurious amenities, bright lights and breathtaking views are just some descriptions of our hotel.
• Immerse yourself in Times Square, heart of New York City.
• At the Renaissance TSQ, we are like a big work family embracing each other and valuing our diversity.
• HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

Equal Opportunity

• HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
• We value U.S. military experience and invite all qualified military candidates to apply.
• Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!