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About the Role

The People Manager is responsible for the overall effectiveness of the People function, reporting to the Global HR Director. This role balances strategic advice with hands-on operational leadership for a generalist People team, providing guidance on employee relations, organizational change, workforce planning, performance, reward, wellbeing, and People operations. The role also supports the Global HR Director on key People priorities and strategic initiatives, focusing on delivering high-quality People practices across the employee lifecycle within a creative organization.

Responsibilities

• Support the Global HR Director to shape and deliver the People strategy, acting as a senior advisor on organisational design, workforce planning, People risk, and culture.
• Translate strategic priorities into practical People plans, using People data, metrics, and insight to inform decisions and delivery.
• Hold accountability for the compliant and consistent delivery of the full employee lifecycle across the organisation.
• Ensure robust governance of People policies and practices in line with UK employment legislation and best practice.
• Ensure effective operational delivery through the People team across contracts, onboarding and offboarding, recruitment, systems, data integrity, reporting and internal People communications.
• Maintain clear standards, quality control and alignment with workforce plans.
• Lead complex and high-risk ER matters, including investigation, disciplinary, grievance, performance, absence, and organisational change.
• Ensure effective delivery of performance and capability frameworks through the People team.
• Oversee the development and delivery of in-house training programmes.
• Manage the effective use of the LMS platform.
• Oversee relationships with external training providers.
• Equip managers with clear guidance, training and tools to manage performance effectively.
• Ensure accurate and timely provision of People data and reward inputs to Finance and Payroll.
• Maintain robust internal checks and controls within the People team.
• Oversee the administration of Director-approved pay, bonus and retail commission frameworks.
• Work in close collaboration with Finance and the Payroll Manager to resolve queries, manage risk and ensure smooth execution of payroll and commission processes.
• Support and provide oversight to the People team in the management of health-related cases.
• Ensure appropriate frameworks and guidance are in place to support employee wellbeing, inclusion and health-related risk management.
• Partner with Office Management on People-related risk and health and safety matters.
• Contribute to audits, risk assessments, and continuous improvement of People governance and compliance.
• Ensure effective delivery of People-related support to CSR initiatives.
• Maintain oversight of the accuracy and integrity of People data provided for sustainability and reporting purposes.
• Oversee the operational delivery of early careers and educational programmes.
• Work closely with senior stakeholders and cross-functional leaders to support the delivery of People initiatives, organisational change and risk mitigation.
• Manage relationships with external People advisers, including legal counsel and specialist consultants.
• Lead and line manage the People team, setting clear standards, priorities and accountability.
• Maintain full oversight of team activity and output across all People functions.
• Develop team capability across employee relations, stakeholder management and pragmatic problem-solving.
• Contribute flexibly to any other ad hoc tasks and projects.

Requirements

• 5+ years in a senior generalist HR/People role within a complex or multi-disciplinary organisation.
• Proven capability leading complex employee relations matters, organisational change, and People risk.
• Strong experience overseeing the full employee lifecycle, HR operations, and People governance.
• Demonstrated experience managing and developing HR/People teams, including delegation, coaching, and quality assurance.
• Highly effective communicator, able to influence, challenge, and provide clear, pragmatic advice to senior stakeholders and managers.
• Adaptable and resilient, with the ability to manage multiple competing priorities and respond effectively to changing business needs.
• Solid working knowledge of UK employment legislation and HR best practice.
• Experience overseeing reward, payroll, benefits, and performance frameworks, with appropriate governance and controls.
• Exposure to immigration, right-to-work, and sponsorship processes.
• Confident stakeholder manager with experience partnering senior leaders across functions and geographies.
• Comfortable working with People data, systems, and reporting to inform decisions and improve capability.

Skills

• Employee Relations
• Organisational Change
• Workforce Planning
• Performance Management
• Reward Management
• Wellbeing Support
• People Operations
• HR Governance
• UK Employment Legislation
• HR Best Practice
• Payroll Administration
• Benefits Administration
• Performance Frameworks
• Immigration Processes
• Right-to-Work Processes
• Sponsorship Processes
• Stakeholder Management
• Data Analysis
• HR Systems
• Reporting
• Team Leadership
• Coaching
• Quality Assurance
• Communication
• Influencing
• Problem-Solving
• Adaptability
• Resilience

Location

• Head Office, Battersea, London

Work Type

• Full-time

Experience Level

• 5+ years in a senior generalist HR/People role

Benefits

• Staff discounts
• Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
• Perkbox Discounts and Wellness Hub
• Cycle to work scheme
• Generous annual leave allowance
• Pension Scheme
• Training and hands-on experience
• Opportunities to build new skills and gain valuable industry knowledge

About the Company

• Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism.
• We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily.
• If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you.

Equal Opportunity

• Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
• We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.