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About the Role
Join L'Occitane en Provence to craft authentic beauty experiences, care for the planet, and connect with guests in a beautiful environment where growth and development are nurtured.
Responsibilities
- Partner with the Boutique Manager to coach Beauty Hosts, foster a culture of excellence, and celebrate team achievements.
- Create memorable spa-inspired moments through Hand Massages and Beauty Consultations, offering personalized advice and building lasting relationships.
- Assist in tracking KPIs, supporting sales goals, and contributing to boutique profitability through proactive engagement.
- Facilitate training sessions and in-store coaching to enhance product knowledge, service excellence, and team confidence.
- Support inventory management, compliance, scheduling, and boutique presentation with precision and care.
- Ensure visual merchandising is impeccably executed and as per standards.
Requirements
- Guest-centric professional who brings warmth, elegance, and authenticity to every interaction.
- Commercial thinker who understands the power of storytelling and personalized service.
- Curious learner who embraces feedback and seeks growth through shared success.
- Sustainability advocate who integrates values into every guest experience and operational task.
Benefits
- Discretionary Company Bonus scheme
- Contribution Pension Scheme
- Holiday Allowance – above statutory
- Flexible Bank Holidays
- Enhanced Maternity (20 weeks full pay) and Paternity leave (12 weeks full pay) after 1 year
- Volunteering 1 Day
- Half day leave for Birthday
- One day’s holiday for Newly Weds
- Discount Scheme
- Product allocation
- Company benefits platform
- Cycle to work scheme through Reward Gateway
- Travel loan through Reward Gateway
- Subsidised health & wellbeing plan
- Long service awards
About the Company
- L'Occitane en Provence is committed to fostering a more diverse and inclusive workplace and organizational culture.
- We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow.
- We seek positive-minded individuals who embody our core behaviours — Trust, Curiosity, Excellence, Impact — and who share our commitment to sustainability.
Equal Opportunity
- L’Occitane en Provence is an equal opportunities employer.
- We welcome applications from people of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability statuses, and all other dimensions of diversity.
- If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every single listed qualification.