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About the Role

As a Client Services Manager at Epsilon, you will lead the delivery of innovative digital marketing strategies for top brands. You will collaborate closely with cross-functional teams and partner with Sales to drive client growth, retention, and revenue through exceptional service and strategic execution. This role is highly collaborative, working with internal teams and clients to deliver objective-based solutions.

Responsibilities

Lead the delivery of innovative digital marketing strategies for a portfolio of top brands.
Collaborate closely with cross-functional teams across 12 departments.
Partner with Sales teams to drive client growth, retention, and revenue.
Deliver best-in-class objective-based solutions.
Contribute to Epsilon’s growth and evolution, helping shape the future of the industry.

Requirements

Strong organizational skills with an ability to manage time effectively.
Excellent communication skills, both verbal and written.
Proficiency in digital marketing and a passion for big data and technology.
Ability to think analytically and tell data-driven stories.
Growing commercial awareness with an eagerness to identify opportunities for growth and contribute to business success.
Experience in client services and account management.
A consultative approach to problem-solving and strategy development.
A drive for continual learning, personal development, and process improvement.
An openness to continuous learning and development, with a growth mindset aimed at improving and adapting in a fast-evolving industry.

Skills

Digital MarTech
Project management
Client services
Strategic business planning
Data-driven storytelling
Consultative problem-solving

Location

London, UK

Work Type

Hybrid
Full-time

Experience Level

Mid-level

Benefits

Competitive compensation
Great benefits package
Endless opportunities to advance your career
Unlimited online training
Workshops with industry experts
Peer-to-peer learning

About the Company

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem.
Epsilon provides marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice.
Epsilon’s comprehensive portfolio of capabilities across digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology.
Epsilon processes 400+ billion consumer actions each day using advanced AI and holds many patents of proprietary technology.
Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.
Epsilon is a global company with more than 9,000 employees around the world.
Company pillars include People centricity, Collaboration, Growth, Innovation, and Flexibility.
Company values include Act with integrity, Work together to win together, Innovate with purpose, Respect all voices, and Empower with accountability.

Equal Opportunity

Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief.
We are committed to providing reasonable adjustments for candidates in our application process.