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About the Role

The Beverage Bar Back will provide friendly, excellent service to every customer, keeping the beverage area clean and stocked. This role involves the delivery of bar supplies and requires extensive physical exertion, including pushing, pulling, lifting, bending, walking, and reaching.

Responsibilities

• Provide friendly, excellent service to every customer.
• Keep the beverage area clean and stocked at all times.
• Deliver requisitioned bar supplies (e.g., CO2 canisters, liquor, wine, beer, fruit, glasses, matches, ashtrays, ice).
• Obtain supplies and equipment for each beverage station and place fruits, glasses, and silverware in their respective places.
• Prepare fruit, fill ice bins, and clean ashtrays.
• Wash glasses for the bartender and clear debris from the bar.
• Maintain a current understanding of all policy and guidelines regarding information security.
• Provide exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner.
• Maintain a professional work environment with supervisors, managers, and staff.
• Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
• Complete all required SGC Training programs within nine (9) months from commencement of employment.
• Attend all necessary meetings.
• Push, pull, and turn a four-wheel loaded cart to all bars in the casino from the liquor storeroom.
• Unload cart and place or stack orders in pre-designated areas.
• Return empty cart to liquor storeroom.
• Remove trash, empty boxes, and soiled bar towels one to four times a shift.
• Sort trash at dumpster areas into proper containers (boxes, trash, towels).
• Return empty trash carts.
• Know the location of all bars within the complex.
• Thoroughly clean the floors of all mats and the floor behind bars.
• Exchange empty bottles of liquor for full bottles in the pump room.
• Change Bag in Box, CO2 tanks, and tap kegs.
• Deliver empty bottles to the liquor storeroom area.
• Deliver ice to bars.
• Occasionally act as Beverage Bartender when needed.

Requirements

• Must be 18 years of age or older upon employment.
• Ability to operate equipment including juice guns, cutting boards, soda guns, ice machines, mixers, pourers, knives, coffee machines, non-alcoholic frozen drink machines, ice tea machines, and other necessary equipment.
• Must possess excellent communication skills.
• Ability to speak effectively to the public, employees, and customers.
• Must have the ability to deal effectively and interact well with customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must be able to stand, walk, and move through all areas of the casino.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
• Ability to lift up to fifty pounds, bend, pull, and carry beverage stock to and from refrigerators and cabinets.
• Must be able to work in an environment where smoking is permitted.

Skills

• Customer Service
• Communication
• Operating beverage equipment

Location

• Casino

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High school diploma or equivalency preferred

Salary/Compensations

• $10.70 per hour
• Compensation is negotiable based on experience and education.

About the Company

• Seneca Gaming Corporation