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About the Role
The General Manager (Site Leader) is accountable for all aspects of the business and its operations, driving results that meet and exceed established volume, revenue, and profitability goals. This role involves leading by example on the front line with the team.
Responsibilities
- Lead a team of 10-15 employees, fostering a culture of teamwork and fun.
- Provide an exceptional guest experience through quality and friendly service.
- Perform limited administrative work and equipment checks.
- Attract, recruit, train, and develop employees.
- Maintain a clean and organized facility, landscaping, and equipment rooms.
- Work outside of normal business hours, including evenings and weekends, based on company needs.
- Drive for company business using a company, rental, or personal vehicle.
Requirements
- 3+ years of customer & team facing leadership experience required.
- Quick problem-solving and decision-making skills.
- Willingness to work on equipment and get hands dirty.
- Ability to be on feet for long hours at a time.
- Willingness to work in all weather conditions.
- Drug screen and background check required per state guidelines.
- Ability to stand, walk, and move continuously for extended periods of time (up to 8–10 hours per shift).
- Frequent bending, kneeling, reaching, stooping, climbing, and crouching required.
- Must be able to lift, carry, push, or pull up to 50 pounds regularly, and occasionally more with assistance.
- Requires manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
- Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
- Must be comfortable working in varying outdoor weather conditions, including heat, cold, humidity, and rain.
- Regular exposure to water, cleaning chemicals, noise, and moving mechanical equipment.
- Must be able to communicate clearly and respond quickly to safety or operational concerns in a noisy environment.
- Ability to perform job duties safely and effectively in a fast-paced, team-oriented setting.
- Must have a valid driver's license and comply with company driving standards.
Skills
- Leadership
- Teamwork
- Customer service
- Problem-solving
- Decision-making
- Recruiting
- Training
- Equipment operation
- Communication
Location
- Nationwide
Work Type
- Full-time
Experience Level
- 3+ years leadership experience
Salary/Compensations
- Year 1: $80,000+
- Year 2: $90,000+
- Year 3: $100,000+
- Includes base pay, premium pay for hours over full-time, bonus structure, and profit-sharing.
Benefits
- Paid Time Off (PTO)
- Health, dental, and vision coverage
- 401(K)
- Life insurance
- Short- and long-term disability
- Hospital indemnity
- Critical illness insurance
- Accidental insurance
- Company-paid holidays
About the Company
- Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country, founded in 2004.
- Recognized industry leader with locations nationwide.
- Aggressively pursuing individuals with exceptional talent and leadership qualities.
- Goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to employees.
Equal Opportunity
- Tidal Wave Auto Spa provides fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law.
- Hires and promotes individuals solely on the basis of their qualifications for the job to be filled.