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About the Role

This role supports pre-sales and customer education for Philips Computed Tomography (CT) and Diagnostic X-Ray (DXR) products, utilizing clinical and sales skills. You will provide pre-sales support and deliver post-sales application training, acting as the primary liaison for customers and internal stakeholders.

Responsibilities

• Provide pre-sales support and deliver post-sales application training.
• Serve as the primary liaison for customers and internal stakeholders during sales and implementation.
• Schedule and deliver onsite applications trainings, go-lives, and ongoing support to end-user clinicians.
• Assist sales account teams with customer presentations, demonstrations, trials, site visits, trade shows, and education events.
• Confirm product readiness for use and perform clinical configurations and set-up.
• Foster excellent customer experiences and build strong business relationships to understand needs and develop training solutions.
• Facilitate customer issue resolution by leveraging a One Philips approach with sales and services teams.
• Collaborate on business priorities, new product introductions, business unit projects, clinical/technical input for RFPs, and configuration of quotations and orders.

Requirements

• 5+ years of experience as a CT Technologist or Medical Radiation Technologist (MRT) specializing in CT in a hospital environment.
• Knowledge of Philips CT and DXR equipment and applications is highly preferred.
• Must provide verification for current/active certification through the Canadian Association of Medical Radiation Technologists (CAMRT) or provincial regulatory medical radiation college.
• Bilingual French and English skills, both written and verbal, are required.
• Must be able to successfully perform minimum Physical, Cognitive and Environmental job requirements with or without accommodation.
• Must be able to work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment.
• Must be able to work flexible hours based on business needs.
• Must be able to wear all required personal protective equipment.
• May be required to comply with vendor credentialing.
• Canadian work authorization is a precondition of employment.
• Must reside in the province of Ontario; proximity to Toronto, ON is preferred.

Skills

• Interpersonal skills
• Clinical skills
• Sales skills
• Customer service skills
• Organization skills
• Technology passion
• Education passion

Location

• Ontario
• Canada

Work Type

• Field role
• Onsite

Experience Level

• 5+ years

Education Level

• College diploma or bachelor’s degree program in a medical radiation field
• Specialized post-certification training

Salary/Compensations

• $77,000 to $121,000

Benefits

• Company fleet/car
• Training
• Advancement opportunities
• Annual incentive bonus
• Sales commission
• Long-term incentives
• Generous PTO
• DC Pension
• Flex Dollars (for HSA/PSA/RRSP)
• Stock purchase plan
• Education reimbursement

About the Company

• We are a health technology company.
• We believe that every human matters and strive for universal access to quality healthcare.
• Do the work of your life to help improve the lives of others.

Equal Opportunity

• Philips Canada is committed to treating all people in a way that allows them to maintain their dignity and independence.
• We welcome and encourage applications from people with disabilities.
• Accommodations are available on request for candidates taking part in all aspects of the selection process.