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About the Role

We are seeking a compassionate and organized Care Plan Specialist to join our Restorative Residential Services team. In this role, you'll work collaboratively with individuals, families, and multidisciplinary providers to develop person-centered service plans, coordinate care, and support individuals as they build independent living skills and work toward their goals.

Responsibilities

• Participate in implementing program policies, referral and discharge procedures, and follow-up procedures.
• Develop individual service plans with program residents and train/support Residential Specialists on goal implementation.
• Coordinate with internal and external care providers, including day programs, medical, and mental health providers.
• Coordinate and facilitate Treatment Team Meetings.
• Work with resident's families as appropriate.
• Help establish a pleasant, functional atmosphere within the residence, provide leadership for house meetings, support, advice, and supervise resident's daily living activities.
• Develop and implement specific living skills programs for residents.
• Encourage effective communication, personal and interpersonal awareness, and independence among staff and residents.
• Assist in instructing residents on the use of house equipment, safety procedures, and routines.
• Provide informal case management services and counseling to residents as needed.
• Maintain adequate records and files.
• Attend regularly scheduled staff meetings and required in-service trainings.
• Act as On Call as scheduled.
• Facilitate discharge/transition of residents and provide follow-up services.
• Represent the agency in a positive manner.
• Assist in OMH certification/re-certification processes as needed.
• Complete special projects as assigned by supervisor.
• Maintain a safe environment for all clients and staff.
• Maintain effective communication with other staff members and supervisor.
• Preserve human dignity and confidentiality of all clients and act in the best interest of those served.
• Assure quality of work at all times.
• Adhere to all applicable laws and regulations.
• Adhere to the Agency's Corporate Compliance Program and established policies and procedures.
• Positively represent the Agency within the community at all times.
• Have adequate computer skills, or more refined for specific job titles.
• Actively participate in scheduled team/staff meetings.
• Actively participate in Agency-sponsored staff development and in-service educational programs, including mandatory trainings.

Requirements

• A Master's or Bachelor's in Human Services or an Associate's degree in a Human Services-related field with three years' experience in Human Services or a high school degree with five years' experience in Human Services.
• Valid NYS driver's license acceptable to Agency insurance standards.
• Should be compassionate and demonstrate a commitment to helping people with mental illness and/or co-occurring disorders.
• Must have the ability to work independently, have good problem-solving skills, and the ability to work as part of a multi-disciplinary team.

Skills

• Human Services
• Independent living skills development
• Crisis intervention
• Rehabilitation counseling
• Social and living skills development
• Symptom and medication management
• Community integration
• Resource development
• Case management
• Counseling
• Record keeping
• Computer skills
• Problem solving
• Teamwork
• Communication

Location

• Community Living Apartments & Satellite Apartments

Work Type

• Full-time

Experience Level

• 3 years experience in Human Services (with Associate's degree)
• 5 years experience in Human Services (with High School degree)

Education Level

• Master's degree in Human Services
• Bachelor's degree in Human Services
• Associate's degree in a Human Services-related field
• High school degree

Benefits

• Healthcare benefits
• Retirement plan enrollment
• Paid time off
• 11 holidays
• 2 floating holidays
• Vacation time
• Personal time
• Sick time

About the Company

• Established in 1948, The Mission of ASCEND Mental Wellness is to encourage and assist individuals in discovering pathways to their optimal mental health and wellness, while supporting hope and awareness of well-being in our community.
• The Community Living Apartments Program offers two types of living arrangements: Maple Street and Satellite apartments.
• Both include support and guidance through individualized service plans created in partnership with the service recipient.
• The first step in treatment is defining and developing a rehabilitation plan which aids a person's movement to the next stage in their recovery.
• This individualized, highly detailed plan clarifies needs, charts a course of action and provides the framework to evaluate progress.
• Services available to residents include crisis intervention, rehabilitation counseling, social and living skills development (money management, personal hygiene, food preparation, meal planning, recreation activities, etc.), symptom and medication management, community integration and resource development.
• On duty around the clock staff work closely with each resident to maximize stability and help in the transition to a less restrictive environment.
• Longer term assistance is available for people with problems preventing them from living outside a supportive setting.

Equal Opportunity

• ASCEND Mental Wellness provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
• This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.