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About the Role
Utilize academic knowledge of messaging channel end-to-end solutioning to enable marketer strategies. Accountable from solution design to deployment, and understanding solution impact. Ensure high-quality user experience through rigorous quality assurance and peer feedback. Drive user engagement improvements via relevancy tuning messaging to discrete cohorts.
Responsibilities
- Engages marketers in refinement sessions to clarify strategy requirements.
- Builds messaging solutions and conducts self-quality assurance testing.
- Conducts peer-review quality assurance for Marketing Operations counterparts.
- Actively monitors solution deployment for a limited period to identify potential bugs.
- Utilizes business intelligence reporting or direct analytical queries to determine business impact.
Requirements
- Experience in marketing operations, analytics, or equivalent applied roles.
- High bar for quality, with ability to readily spot potential bugs.
- Superb writing skills for documentation, solution design, and insights.
- Effective communication skills with globally diverse cultures.
- Curious and analytic mindset, striving to build expertise.
- Ability to be on-call when business critical launches occur.
- Verbal and writing proficiency in the English language.
- Education in technology or business domains with an undergraduate degree with quantitative focus.
- Equivalent work experience is applicable.
Skills
- Messaging channel end-to-end solutioning
- Solution design
- Solution build
- Solution deployment
- Quality assurance
- User engagement
- Relevancy tuning
- Messaging
- Business intelligence reporting
- Analytical queries
- Marketing operations
- Analytics
- Writing skills
- Communication skills
- English language proficiency
- Active certifications in messaging platforms (Braze, Adobe Experience Manager)
- Understanding of messaging best practices (email, push, in-app)
- Working knowledge of SQL
- Experience working in agile teams
Location
- London, United Kingdom
Work Type
- Hybrid
- Full time
Experience Level
- Specialist
Education Level
- Undergraduate degree with quantitative focus
- Equivalent work experience
Benefits
- 25 days annual leave
- Private medical insurance & dental care
- Free Park Entry
- Disney Discounts
- Excellent parental and guardian leave
- Employee Resource Groups
About the Company
- The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Equal Opportunity
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.