Manager, Software Quality Assurance - QE Manager at Wolters Kluwer | London, England, United Kingdom | Rezi

Manager, Software Quality Assurance - QE Manager at Wolters Kluwer

Manager, Software Quality Assurance - QE Manager

Wolters Kluwer · London, England, United Kingdom

1 weeks ago

Manager, Software Quality Assurance - QE Manager

Wolters Kluwer · London, England, United Kingdom

11 days ago
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About the Role

Lead and develop a team of Quality Engineers while remaining hands-on in driving modern quality engineering practices across EHS & ESG software products. This role combines technical leadership, people management, and quality strategy, focusing on evolving Quality Engineering capabilities through innovative automation and AI-enabled testing solutions.

Responsibilities

  • Lead, mentor, and develop a team of Quality Engineers, fostering a culture of ownership, collaboration, and continuous improvement.
  • Define and execute the Quality Engineering strategy aligned with product and business objectives.
  • Drive alignment of the Quality Engineering strategy across engineering teams for consistency, traceability, governance, and scalable quality practices.
  • Champion modern QE practices, including shift-left testing, continuous testing, automation, and quality-by-design principles.
  • Establish quality standards, processes, and best practices across engineering teams.
  • Monitor, measure, and drive adoption of Quality Engineering standards and best practices, using data and reporting for continuous improvement.
  • Drive continuous improvement initiatives to increase product quality, reliability, and delivery efficiency.
  • Remain technically engaged by contributing to automation frameworks, testing approaches, and quality engineering solutions.
  • Design, implement, and improve automated testing strategies across UI, API, contract, integration, regression, and end-to-end testing.
  • Evaluate and introduce AI-powered testing tools and techniques to improve test coverage, efficiency, and defect detection.
  • Explore the use of AI for test generation, automation optimisation, defect analysis, and improving engineering productivity.
  • Support the integration of automated testing into CI/CD pipelines.
  • Troubleshoot complex quality challenges and provide technical guidance to QE Engineers and development teams.
  • Partner with Software Engineering, Product Management, DevOps, and Architecture teams to embed quality throughout the SDLC.
  • Influence engineering teams to adopt quality-first practices and shared ownership of testing.
  • Analyse quality trends, identify risks, and drive data-informed improvements.
  • Define and monitor quality metrics, KPIs, and dashboards.
  • Leverage reporting and analytics tools, including Power BI, to provide actionable quality insights and support data-driven decision making.
  • Communicate quality insights and recommendations to senior leadership.
  • Recruit, coach, and develop Quality Engineering talent.
  • Conduct regular performance reviews and support career progression.
  • Build technical capability within the QE team through mentoring and knowledge sharing.

Requirements

  • Proven experience managing and mentoring Quality Engineering, Software QA, or Test Engineering teams.
  • Strong hands-on experience with software testing and automation.
  • Experience designing and maintaining automation frameworks using technologies such as Playwright, Cypress, Selenium, or similar.
  • Experience with API testing, automation, and contract testing in distributed or microservices-based architectures.
  • Experience integrating automated testing into CI/CD pipelines.
  • Strong understanding of Agile software development methodologies.
  • Experience implementing Quality Engineering strategies across enterprise software products.
  • Experience defining and measuring quality metrics and KPIs.
  • Strong analytical, reporting, and data visualisation skills, with experience using tools such as Power BI to derive insights from quality metrics and communicate performance trends.
  • Ability to balance technical delivery with team leadership responsibilities.
  • Strong analytical and problem-solving skills.
  • Practical experience applying AI tools within software testing or engineering workflows.
  • Understanding of AI-assisted testing approaches, including AI-generated test cases and scenarios, automated test optimisation, intelligent defect analysis, AI-assisted automation development, and improving engineering productivity through AI tools.
  • Curiosity and enthusiasm for adopting emerging technologies to improve software quality.
  • A passion for engineering excellence and delivering high-quality software.
  • A balance of technical expertise and strong people leadership.
  • The ability to inspire teams while remaining hands-on and technically credible.
  • A continuous improvement mindset with a focus on automation, innovation, and AI-enabled quality practices.
  • The ability to influence cross-functional teams and drive meaningful change.
  • Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Skills

  • Playwright
  • Cypress
  • Selenium
  • API testing
  • Contract testing
  • CI/CD integration
  • Agile methodologies
  • Quality metrics and KPIs
  • Power BI
  • AI tools in software testing
  • AI-assisted testing
  • Test generation
  • Automation optimisation
  • Defect analysis
  • Engineering productivity through AI
  • Enterprise SaaS applications
  • Cloud-based applications
  • Distributed systems
  • Azure
  • AWS
  • Google Cloud
  • Performance testing
  • Security testing
  • Accessibility testing
  • Reliability testing
  • Jira
  • Azure DevOps
  • TestRail
  • Xray
  • Tricentis Tosca
  • Tricentis qTest
  • ISTQB certification
  • AI-focused learning
  • Generative AI training

Location

  • Onsite (potential requirement at a Wolters Kluwer office)

Work Type

  • Full-time

Experience Level

  • Manager
  • Leadership

Education Level

  • ISTQB certification (or equivalent Quality Engineering certification) is desirable.
  • Relevant AI-focused learning or certifications (such as Anthropic Academy or equivalent Generative AI training) would be an advantage.

About the Company

  • Support customers managing critical Environmental, Health, Safety, and Sustainability processes.