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About the Role

We are seeking a driven and experienced Assistant Branch Manager to support the daily operations of a busy estate agency branch. This is a key role for a confident property professional who thrives in a target-driven environment and is ready for career advancement. You will work closely with the Branch Manager to manage the sales team, grow market share, and maintain exceptional customer service.

Responsibilities

• Support the Branch Manager in leading and motivating the team to achieve branch and individual targets.
• Carry out valuations and win new instructions.
• Assist with managing staff performance, training, and development.
• Monitor and drive the sales pipeline to ensure targets are met.
• Handle negotiations and close deals effectively.
• Deliver exceptional customer service and resolve client issues proactively.
• Ensure compliance with industry regulations and company procedures.
• Contribute to marketing strategies and local business development.
• Conduct viewing appointments and provide expert guidance to clients.
• Negotiate offers and liaise with solicitors and mortgage brokers through to sales conclusion and key handover.
• Stay up to date with local market trends and property values.
• Generate business referrals to other divisions of The Acorn Group.

Requirements

• Proven experience in estate agency (minimum 2-3 years), ideally with some leadership responsibilities.
• Strong knowledge of the property market and the local area.
• Excellent communication, negotiation, and organisational skills.
• A target-driven mindset with a passion for sales and customer service.
• Ability to lead by example and support team growth.
• Must have a full UK Driving Licence.
• Must have access to your own car.

Skills

• Estate agency experience
• Leadership
• Property market knowledge
• Local area knowledge
• Communication skills
• Negotiation skills
• Organisational skills
• Sales
• Customer service
• Team support

Location

• Forest Hill

Work Type

• Full-time

Experience Level

• 2-3 years in estate agency
• Leadership responsibilities

Salary/Compensations

• Competitive Salary Package
• Uncapped commission structure with further bonuses

Benefits

• Structured training & support through The Acorn Academy.
• Excellent opportunities for career progression.
• Fabulous rewards and incentives for Top achievers.
• Annual Awards Ceremony.
• Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
• Excellent parental leave & company fertility policy.
• Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.

About the Company

• Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency.
• We offer our clients the best brands, with the best people, in the best locations.
• In 2022 we were acquired by LRG.

Equal Opportunity

• The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply.
• We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
• LRG does not engage the services of Recruitment agencies for the purpose of hiring.
• All job openings are managed directly by our Internal Recruitment team.
• We do not accept unsolicited CVS’s or candidate referral from Recruitment agencies, and any such submissions will not be considered.